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NSaes
Beginner
293 Views

nuc8i7hnk vs sony bravia 55a8f oled

when windows start has logo NUC and then my tv is black nothing happen further, i use 4k hdmi cable connect between them.

 

my sony set up display has auto set up to enhanced format 4k 60p 4:2:0 10bit, 4:4:4, 4:4:2

 

but when turn NUC on, on tv screen happen just only logo NUC then become black.

 

i try to test by turn my tv to standard format, yes screen show windows to login , i do not understand why this happen, any suggestion?

 

my problem is when i use this tv with apple tv i have to re set up my tv to enhanced format 4k, and when i use NUC i have to re set to standard

 

PS: Do not tell me because of tv, i also has intel compute stick STK2m3w64cc connect to this tv also but no problem.

 

0 Kudos
9 Replies
AlHill
Super User
78 Views

Get a better quality HDMI cable.

Update the NUC bios.

Use the latest DCH driver for the NUC.

Make sure you are using Windows 10, version 1903 (with ALL UPDATES) or 1909.

 

Doc

 

NSaes
Beginner
78 Views

  • hdmi cable brand new, belkin hdmi 2.0 buy from apple store
  • all bios updated
  • dch driver update
  • window 10 home 1909 up to date

 

anything els? All you recoomend already done but the problem still is there

AlHill
Super User
78 Views

It does not matter that the cable is new. Try a different, better quality cable.

 

Doc

 

NSaes
Beginner
78 Views

Which one is better that the others, every supplier say thier hdmi cable is the best.

 

I do not think is the cable problem, if you read my PS:note, this tv and the same hdmi cable why Intel compute stick has no issue

AlHill
Super User
78 Views

Try a different cable.

 

Doc

 

NSaes
Beginner
78 Views

Tomorrow i will buy a new one and try again, thanks

n_scott_pearson
Super User Retired Employee
78 Views

Is your Compute Stick actually running in 4K mode? As far as I know, it only supports HDMI 1.4 and 1080p. I don;t think there is enough memory to run 4K. Regardless, if it was running 4K, it was doing so at 30Hz mode (the maximum possible if HDMI 1.4) and thus it wasn't using a bandwidth high enough to cause the communication to fail (as a result of a poorer quality cable).

...S

Wanner_G_Intel
Moderator
78 Views

Hello NSaes,

 

Were you able to review the recommendations provided?

If you need further assistance, please let us know. We will be glad to assist you.

 

Wanner G.

Intel Customer Support Technician

A Contingent Worker at Intel

NSaes
Beginner
78 Views

Issued closed, i connect nuc to tv by usb-c to hdmi, everything work ok

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