nuc8i7hvk. couldn't use usb keyboard and mouse in bios mode - Intel Community

Intel® NUCs

Assistance in Intel® NUC products

nuc8i7hvk. couldn't use usb keyboard and mouse in bios mode

547 Views

I was trying to setup WOL and succeeded.

But, after then, I cant not use my keyboard and mouse as I enter into bios mode.

On booting screen, F2 key is working to enter bios setup mode, but

Bios mode itself doesn't allow using keyboard and mouse.

How can I solve this ?

Link Copied

3 Replies

544 Views

Problem solved.

Disconnect LAN cable and reboot.

Copy link

531 Views

jae, Thank you for posting in the Intel® Communities Support.

Just to confirm, I just wanted to check if the problem with the keyboard and mouse not working in the BIOS got fixed and if you need further assistance on this matter?

Any questions, please let me know.

Regards,

Albert R.

Intel Customer Support Technician

A Contingent Worker at Intel

Copy link

512 Views

Hello jae, Since I have not heard back from you, we are closing the case, but if you have any additional questions, please post them on a new thread so we can further assist you with this matter.

Regards,

Albert R.

Intel Customer Support Technician

A Contingent Worker at Intel

Copy link

Community support is provided during standard business hours (Monday to Friday 7AM - 5PM PST). Other contact methods are available here.

Intel does not verify all solutions, including but not limited to any file transfers that may appear in this community. Accordingly, Intel disclaims all express and implied warranties, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranty arising from course of performance, course of dealing, or usage in trade.

For more complete information about compiler optimizations, see our Optimization Notice.