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TMINA
Beginner
1,264 Views

re:NUC5CPYH

Dear Sirs,

Regarding NUC5CPYH: Windows 10 Pro.

We want to make encrypt mode by Bitlocker to C drive.

There is error sign that explains Bitlocker is not activated, and Bitlocker encryption key cannot get from trusted platform module(TRM). C Drive cannot be encrypted.

We switched Valid and Invalid, VEFI boot and legacy boot, but it is still not encrypted. Please advise us how to encrypt.

Thank you.

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2 Replies
idata
Community Manager
69 Views

Thank you very much for sharing your issue with the Intel® Communities Team, T.Minami.

 

 

I would like to know if your drive is NVMe or not. Additionally, please share with me the model of it.

 

 

 

Antony S.
idata
Community Manager
69 Views

Hello, T.minami.

 

 

I would like to know if you still need assistance regarding your issue.

 

 

 

Antony S.
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