[report] effective measures for screen not detected issue

[NEKOmaru]

Some users have a problem that screen not detected issue.

and I fixed it maybe so I report the detail the below.

-wake up screen from sleep

​-log out then log in

-shutdown

-HDMI connection (not Display port)

-Audio output to HDMI

in this time, I had a problem sometimes.

I'm using NUC8i5bek and 1080P 60Hz display.

in 5ch anonymous user said, it is EDID problem. so I bought CKL-21M HDMI 2in1 switch device. then the problem is gone.

and it required external 5V power.

Dear Intel,

I think It is a defect in circuit design. please let's fix it !!😀

in my opinion, need more current for HDMI +5V bus. it's happening dropout voltage sometimes.

[Leonardo_C_Intel]

Hello NEKOmaru

Thank you for posting in the Intel Community.

Thank you for sharing this information I hope this information would be useful for the community.

Regards,

Leonardo C.                        

Intel Customer Support Technician

Under Contract to Intel Corporation

[NEKOmaru]

MEOW MEOW SO MEOW (i think so too)🐱

Best regards,

cat nekomaru