screen flicker - NUC10i7FNB

[TonyC]

i have my new BXNUC10I7FNH4 connected to my Dell UltraSharp 49 Monitor - U4919DW running at 5120 x 1440 resolution. i have tried using both hdmi to hdmi and thunderbolt/displayport to displayport but i keep getting a problem with the screen flickering when playing video embedded in websites.

i do not have this problem with other devices connected to the monitor at the same resolution. i have done all of the recommended driver and bios updates but the problem still occurs.

could someone please help me?

[lEdge]

Straight up soft problem.

http://haali.su/mkv/ 

You can use tools as is, just don't know how to implement into the browser correctly.

[TonyC]

no, that does not help at all.

[lEdge]

I don't know how to explain this. I only seen problems like this in a VLC player filter problems. Where you are using the video hardware for rendering. When it's not supposed to be used like that. As a matter a fact it's just a offset address for filter count versus the pixel count in a bit ratio. It's not a permanent problem for this device. I may be wrong if we share more details.

[lEdge]

Also, please sir!

What he said: https://community.intel.com/t5/Graphics/Combine-Desktop/m-p/1255043#M94263 

[TonyC · Accepted solution]

after a lot of assistance from intel support (thank you very much), this problem has been resolved by disabling "Use hardware acceleration when available" in both chrome and edge. yay.

whilst video performance on a monitor of this size isn't the greatest from this nuc unit, it is good enough especially considering the spec does not support his resolution.