seeking Bitlocker support clarification for Intel NUC

[CLOPSNZ]

I have a customer with 3 Intel NUCs that are reporting to be NUC7i5BNH

I am needing to enable Bitlocker on all their computers but these 3 Intel NUCs (above mentioned model) are not able to enable Bitlocker with TPM.

The Intel ARK states this device does not have a TPM, but this does not appear to be the case when I query this on the device itself, how can this be?

Here is the output from the device showing it has TPM;

C:\WINDOWS\system32>wmic /namespace:\\root\cimv2\security\microsofttpm path win32_tpm get * /format:textvaluelist.xsl

IsActivated_InitialValue=TRUE

IsEnabled_InitialValue=TRUE

IsOwned_InitialValue=TRUE

ManufacturerId=1229870147

ManufacturerIdTxt=INTC

ManufacturerVersion=303.12.0.0

ManufacturerVersionFull20=303.12.0.0

ManufacturerVersionInfo=Intel

PhysicalPresenceVersionInfo=1.3

SpecVersion=2.0, 0, 1.16

Have also attached 2 screenshots of the device in Microsoft Intune/Endpoint Manager showing the Bitlocker Encryption not working and some details about the device according to Intune