sorry for my english I have a problem with the installation of video drivers on a nuc7pjyh nuc I downloaded the last drive for windows 10 intel I unzipped the file and I launched the executable igxpin.exe but gives me an error mask that says " This installation package is not supported by this type of processor "and therefore does not install anything.
Idrivers that I try to install are GFX_win10_64_188.8.131.5294.zip
can someone help me?
I understand that you are currently having problems installing the Intel ® NUC graphics driver update.
I would like you to try the following, please download the .zip from the link below:
When done, please follow the steps below:
1 - Unzip the file to a designated location or folder.
2 - Right-click Windows Start icon and open Device Manager.
3 - Click Yes when prompted for permission from User Account Control.
4 - Expand the Display adapters section.
5 - Right-click the Intel® graphics entry and select Update Driver Software.
6 - Click "Browse my computer for driver software".
7 - Click "Let me pick from a list of device drivers on my computer".
8 - Click "Have Disk".
9 - Click "Browse".
10 - Access the designated location or folder, and access a folder called "Graphics".
11 - Select the file called "igdlh64" or "igdlh"(Setup information).
12 - Click Open, then click OK, and finally click Next. Drivers are now being installed.
13 - Reboot your computer
I hope this helps.
Thank you for the answer unfortunately does not work I followed his advice until point 11 but when I go to choose igdlh64 I receive an error message saying that the drives are not compatible
Thank you for your response.
In this case, I will need more information so that I can assist you further, to better assist you with your request, I will need to check some information about your computer. Please follow these steps:
1. In the keyboard, press WinLogo key + R.
2. In the Run box please type dxdiag and hit Enter.
3. Click on Save All Information (save it in your desktop).
4. Attach the report to this thread.