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Beginner
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windows10,Intel high definition audio 驱动无法更新,求解决、?

RT、如图:11.png

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Moderator
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国邵000, Thank you for posting in the Intel® Communities Support.

 

Just to let you know, we only provide support in English language and currently, we are using a translation tool, so we do not understand the information in the pictures.

 

In order for us to provide the most accurate assistance, we just wanted to confirm a few details about your system:

What is the model of the Intel® NUC?

Please provide a detailed description of the steps you followed to try to update the Intel® High Definition Audio.

Was it working fine before?

Is this a new computer?

Did you make any recent hardware/software changes?

When did the issue start?

 

Any questions, please let me know.

 

Regards,

Albert R.

 

Intel Customer Support Technician

A Contingent Worker at Intel

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Beginner
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How to solve this problem?

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Beginner
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111111.jpg

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Moderator
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国邵000, Thank you very much for providing the pictures.

 

Could you please answer the questions presented in the previous post so we can further assist you with this matter.

 

Also, please provide the SSU report so we can verify the components being used in your system. To attach the report, once you choose "reply" select the "clip" icon on the lower left corner.

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-?product=91...

 

Regards,

Albert R.

 

Intel Customer Support Technician

A Contingent Worker at Intel

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Moderator
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Hello 国邵000, I just wanted to check if you saw the information posted previously and if you need further assistance on this matter?

 

Regards,

Albert R.

 

Intel Customer Support Technician

A Contingent Worker at Intel

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Beginner
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Can you help me remotely?

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Highlighted
Moderator
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国邵000, Thank you very much for your response.

 

I sent you a private message, please verify your inbox.

 

Regards,

Albert R.

 

Intel Customer Support Technician

A Contingent Worker at Intel

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