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wrong driver linked in document ID 716251 ( Bluetooth drivers)

itsme
New Contributor I
563 Views

Hi,

 

can someone please check the driver download link  for document ID 716251 ( Bluetooth drivers )?

The file linked to is identical with the archive  linked to in document ID  716640  ( WiFi drivers).

 

 

0 Kudos
10 Replies
Alberto_R_Intel
Moderator
537 Views

itsme, Thank you for posting in the Intel® Communities Support.


Yes, the version of the driver will be the same, is just that one is for Bluetooth and the other one is for Wireless. Depending on the component being used, once the driver is installed the driver version showing in device manager may vary as well.


If by any chance you need assistance in getting the proper Intel® drivers for your device, please provide the model of the Intel® product that you are using and we will further assist you on this topic.


Any questions, please let me know.


Regards,

Albert R.


Intel Customer Support Technician


itsme
New Contributor I
531 Views

Alberto,

 

I didn't mean the driver version numbers, they are meaningless. The actual FILE is the same.  Take the time and download the 'bluetooth' driver package and see what's  in the archive.  These are NOT bluetooth drivers but the WiFI drivers. Again take the time and compare the SHA1 checksums for both Bluetooth  and WIfi. They are the same ( B35DEB223F3E1D040C0A0CC652A922CFE5C0DEDE ).

 

Alberto_R_Intel
Moderator
529 Views

itsme, Thank you very much for clarifying those aspects.


Thank you very much for your feedback and for letting us know those details as well. We will do further research on this matter, as soon as I get any updates on this topic, I will post all the details on this thread.


Regards,

Albert R.


Intel Customer Support Technician


LeonWaksman
Super User
522 Views

Hi @itsme 

I believe that you are right and this is wrong file in the Download Center.

The latest  Intel® Wireless Bluetooth® is version 22.110.2 (not validated yet on NUC) or the IT version.  

Same for the Wifi: WiFi package drivers 22.110.1 or  Intel® PROSet/Wireless Software and Drivers for IT Admins

Again. those drivers are not validated on NUC yet. 

 

Leon

 

Alberto_R_Intel
Moderator
495 Views

Hi itsme, I just received an update on this matter.

 

Just to let you know, we will review the Wireless/Bluetooth drivers internally in order to try to fix this problem as soon as possible.

 

As LeonWaksman mentioned, our best recommendation, at this moment, is to keep using the drivers that were validated for your specific Intel® NUC model.

 

Regards,

Albert R.

 

Intel Customer Support Technician

 

itsme
New Contributor I
467 Views

It may be that the BT drivers are included in the binary blob (WirelessSetup.exe). I have not tried it, as I use IT driver versions.
Previously, the WIFI and BT drivers were released in separate downloads. This seems to be the first time that this is not the case with this version.

 

I've just verified this.  The zip archive  'WiFi-22.110.1-Driver64-Win10-Win11.zip'  contains only the WiFi drivers. The BT drivers should be included in an other archive. But the same file was linked here twice as BT  and WiFi drivers.

Ronny_G_Intel
Community Manager
434 Views

Hi everyone,


We are currently looking into this driver file issue and I will get back to you soon.


Regards,

Ronny G


Ronny_G_Intel
Community Manager
421 Views

Hi itsme, 


Can you please try again and let me know if it now works for you?

  • Document ID 716251 ( Bluetooth drivers only) 
  • Document ID  716640 ( Wireless drivers only)

 

The confusing part is that the Bluetooth is called Intel® Wireless Bluetooth® Driver but it doesnt include the Wireless driver and they both have the same driver revision number.

I hope this helps.

 

Regards,

Ronny G


Alberto_R_Intel
Moderator
390 Views

Hello itsme, I just wanted to check if you saw the information posted previously and if you need further assistance on this matter?


Regards,

Albert R.


Intel Customer Support Technician


Alberto_R_Intel
Moderator
356 Views

Hello itsme, Since we have not heard back from you, we are closing the case, but if you have any additional questions, please post them on a new thread so we can further assist you with this matter.


Regards,

Albert R.


Intel Customer Support Technician



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