Intel® Optane™ Memory
Support for Issues Related to Intel® Optane™ Memory
Announcements
Want to learn how Intel® Optane™ Memory can help your business? Talk to our Expert!

Looking for our RealSense Community? Click HERE

The Intel® SSD Toolbox and Intel® Data Center Tool are now End-Of-Life, see for more information and replacements tools here
1360 Discussions

512 GB Intel® PCIe® NVMe™ QLC M.2 SSD with 32 GB Intel® Optane™

Keith2
Beginner
‎03-17-2021 01:27 AM
1,057 Views

Anyone know is there any way to disable the 32GB ? As it created a disk 0, my company image keep detect it as primary.

I have try diskpart but not really help. also BIOS no option to disable. 

I am using HP x360 830 G7

0 Kudos

Link Copied

1 Reply
LeonWaksman
Super User
‎03-17-2021 06:48 AM
1,030 Views

In order to get better information about your system, please download the Intel System Support Utility (SSU). Run the SSU scan and save the results. The .txt file with the results please attach to your post.

In addition, please attach image of your Disk Management.

Leon

Edit:

Hi @Keith2 

I read the specification of your laptop and I assume that you have 512 GB Intel PCIe NVMe QLC SSD with 32 GB Intel Optane Memory, which is actually Intel Optane Memory H10 Series SSD. This SSD includes two parts: 32 GB Optane Memory and 512 GB SSD. If you see the Optane part as a separate drive, it is may be because the Optane acceleration is not enabled. Once the Optane will be enabled, you should see your both part of your SSD as a one part. In addition, the performance will be very much improved. Please read the H10 Series User Guide, how to enable Optane.

Leon

 

0 Kudos
Copy link
Reply

Community support is provided Monday to Friday. Other contact methods are available here.

Intel does not verify all solutions, including but not limited to any file transfers that may appear in this community. Accordingly, Intel disclaims all express and implied warranties, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranty arising from course of performance, course of dealing, or usage in trade.

For more complete information about compiler optimizations, see our Optimization Notice.