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1344 Discussions

After installing Optane windows does not start

MMaty
Beginner
5,347 Views

Hi

After instalation Optane 32GB and change in the bios ("SATA Mode Selection" from AHCI to Intel Optane) Windows 10 does not start.

 

Gigabyte z270 gaming k3

HDD WDC WD10EZEX

Windows 10 x64

GPT partition

Bios: Windows 8/10 Features >Windows 8/10 WHQL

Bios: Use RST Legacy OROM >Disable

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8 Replies
RAJU2529
New Contributor III
2,828 Views

Did you updated latest bios firmware , which is supported for intel optane memory starting from f7

and latest bios is F9d

check the link

https://www.gigabyte.com/Motherboard/GA-Z270-Gaming-K3-rev-10# support-dl-bios GA-Z270-Gaming K3 (rev. 1.0) | Motherboard - GIGABYTE Global

method1

1.first update the bios firmware first to MB

2.again boot with optane memory , if windows boot normally means

3.download and install intel optane memory software , restart the computer

4.enable optane memory in the software

method 2

1.remove intel optane momory from MB , boot the windows harddisk normally

2.If windows boots normally ,, tthen go diskmanagement shrink atleast 1GB free space from last parttion , and make it unallocated

3.shutdown the computer 4.

4.add intel optane momory to MB

5..download and install intel optane memory software ,

restart the computer

enable optane memory in the software

method 3

1.remove intel optane momory from MB

2.boot the computer with windows 10 PE , and capture C;\ drive or windows partition to other USB pendrive with 32GB or 64GB

3.shutdown the computer

4. add intel optane momory to MB

5.go to BIOS . select UEFI mode, disable CSM

6.changes the SATA controller mode to 'Intel® RST Premium and System Acceleration with Intel® Optane™ Technology' mode,

DO NOT change the SATA controller mode back to 'AHCI'. Doing so, will prevent Intel® Optane™ memory from functioning properly.

7. convert the NVme ssd to GPT partition

8. install the Windows OS, create partitions of your choice ,leave 30GB free at l end of the disk , keep it unallocated

9. after installed and booting windows ,

10.download and install intel optane memory software

11.restart the computer

12.enable optane memory in the software

more information download and read about intel optane memory user guide

https://www.intel.com/content/dam/support/us/en/documents/memory-and-storage/optane-memory/intel-optane-memory-user-installation.pdf https://www.intel.com/content/dam/support/us/en/documents/memory-and-storage/optane-memory/intel-optane-memory-user-inst

if you able to solve by my reply means , mark my answer as correct

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MMaty
Beginner
2,828 Views

Tested method1 and method2, no success.

"5.go to BIOS . select UEFI mode, disable CSM" no settings in bios

 

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RAJU2529
New Contributor III
2,828 Views

remove the intel optane memory from MB , boot the windows normally

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MMaty
Beginner
2,828 Views

Just change SATA Mode Selection from Intel Optane to AHCI . Only in AHCI mode boot the windows normalny.

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idata
Employee
2,828 Views

Hello MaTySpio,

 

 

Thank you for your interest in the Intel® Optane™ Memory.

 

 

I understand you are experiencing an issue while trying to setup your system.

 

 

Aside from the suggestions kindly provided by community member raju2529, have you tried testing your HDD in different SATA ports? This because sometimes lane sharing may cause the issue you describe.

 

 

I'll be waiting for your response.

 

 

Regards,

 

Andres V.
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MMaty
Beginner
2,828 Views

No operations helped.

Problem probably with the EFI boot loader on the GPT hard disk, helped reinstall Windows.

 

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idata
Employee
2,828 Views

Hello MaTySpio,

 

 

I understand that you were able to setup your system after reinstalling your OS.

 

 

If you have any update or question don't hesitate to contact us.

 

 

Regards,

 

Andres V.
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EMose1
Beginner
2,828 Views

Hello. I have this exact problem can someone help me. Is there a way where i dont have to reinstall windows?

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