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OGuev
Beginner
369 Views

¿Cómo puedo solucionar el error 0xA005004E?

 
0 Kudos
5 Replies
LeonWaksman
Super User
50 Views

  1. To support system acceleration with Intel Optane memory, the SATA disk must contain at least 5 MB of continuous unallocated space at the end of the drive.
  2. You can view and modify disk setup in Disk Management. Shrink the partition at the end of the drive. Right-click the partition of the SATA system OS drive you want to accelerate. Select Shrink Volume.

 

Leon

 

OGuev
Beginner
50 Views

Aun así el error persiste

 

error persiste.PNG

Santiago_A_Intel
Employee
50 Views

Hi OGev;

 

Greetings from Intel® Optane Memory Communities.

 

For your information, our support is offered in English language. Please note, we are using a translation tool to read your posts; therefore, please be aware, there’s a possibility, the interpretation/translation of the issue, might not be 100% accurate.

 

As we understand, you need support with the installation of your Intel® Optane Memory, and you have received 0xA005004E error message during installation.

 

Please refer to our article Error Codes and Messages While Using Intel® Optane™ Memory System Acceleration by accessing this link: https://www.intel.com/content/www/us/en/support/articles/000024113/memory-and-storage/intel-optane-m...

 

Error 0xA005004E is related to the Optane Memory requirement of having at least 5MB of Unallocated space at the end of the drive; by seeing the image provided, the unallocated space you have created it’s not at the end of the drive.

 

Prior performing any changes in your system, please make sure all of your data has been backed up, preventing the possibility of data loss.

 

Remove all unallocated partitions and return to original state, then follow instructions below.

 

Please find the procedure to fix this issue, as follows:

 

To support system acceleration with Intel Optane memory, the SATA disk must contain at least 5 MB of continuous unallocated space at the end of the drive. Intel Optane memory needs this space to store configuration information to successfully pair the SATA drive with the memory module.

 

Action: Confirm your SATA disk contains 5 MB of continuous unallocated space at the end of the drive.

 

Take caution before proceeding. We recommend backing up all data.

 

You can view and modify disk setup in Disk Management (Windows Key + x > Disk Management).

Shrink the partition at the end of the drive. Right-click the partition of the SATA system OS drive you want to accelerate. Select Shrink Volume.

 

We will be looking forward to your reply.

 

Have a nice day.

 

Santiago A.

Intel® Customer Support Technician

A Contingent Worker at Intel

Santiago_A_Intel
Employee
50 Views

Hi OGev;

 

Greetings from Intel® Optane communities.

 

Last week we have provided diagnostics information about 0xA005004E error message appeared during installation.

 

We would like to know if you need further assistance on this issue.

 

We will be more than happy to help you in any way we can.

 

Have a nice day,

 

Santiago A.

Intel® Customer Support Technician

A Contingent Worker at Intel

Santiago_A_Intel
Employee
50 Views

Hello OGev;

 

Since we have no received response to our posts and recommendation for the issue reported, we are closing this community thread.

 

Please feel free to get back to Intel® communities.

 

Have a nice day,

 

Santiago A.

Intel® Customer Support Technician

A Contingent Worker at Intel

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