Can I use my new Optane Memory H10 on my Asus z370 Prime

[CSihm]

I have just purchased a new Intel Optane Memory H10 (500GB/32GB) and want to install it on my Asus Z370 Prime motherboard. When I set it in the computer, I can only see the 500Gb but not the 32Gb Cache part - both in BIOS and in Intel Optane Software.

I would like to know if anyone has an instruction in setting my BIOS. I have updated my BIOS and ASUS says it is optimized for Intel Optane Memory.

Carsten Sihm

PS: I have with no problems had another Intel Optane Memory (m-series I think on the same motherboard)

[LeonWaksman]

Hope this can help you: http://dlcdnmkt.asus.com/microsite/Optane-Memory-SOP.pdf

Leon

[CSihm]

Hi Leon - unfortunately it didn't work. Even as Asus has made a new BIOS update (so called "compatible with Memory Optane), I don't think it is for th H10 module (Cashe AND SSD). I have been working for more than 48 hours and 5 o'clock this morning, I gave up. I will return it to the vendor (I got permission before I bought it), and will instead find another good SSD.

- but thanks for your answer

Carsten

[LeonWaksman · Accepted solution]

Hi Carsten,

1. You are probably right. A system that is “Intel Optane Memory Ready” doesn't mean that it supports the Intel Optane memory H Series. I don't know where you bought this H module, but Intel's says that the Intel Optane Memory H10 with Solid State Storage device is available as part of a complete system. I understand that the bios should be configured for H series by the computer vendor.
2. More information about the H series you will find here: https://www.intel.com/content/www/us/en/support/articles/000032754/memory-and-storage.html
3. This installation guide detail the requirements and handling for both M and H series. https://www.intel.com/content/dam/support/us/en/documents/memory-and-storage/optane-memory/intel-optane-memory-user-installation.pdf
4. I agree with you that you should return this product.
5. One possible configuration for you is to buy modern NVMe 250GB SSD (like SSD 970 EVO NVMe M.2 250GB) and install Windows 10 and programs on this drive. In addition you may buy big SATA HDD for storing data.

Leon

[CSihm]

Hi Leon

My plan is:

Install a new Samsung SSD 970 EVO - 500GB and use it as my main harddisk with OS

1000 Gb SSD 860 SSD for my data

THEN I will install an elder HDD AND my Optane Memory (M-series) paired to the HDD. This I will use for testing different setups on VM's

I DO have a solution on how to install both systems on the same MB

Carsten

PS Thanks for your answers

[JohnnySoporno]

I got both my 16GB+256GB initially, and later my 32G+512GB H.10 units to function with my ASUS ROG Strix Z370-F motherboard.

It was a major headache to get them to play well with the various peccadillos of the OS, but once it worked, it was magical.

Tragically, in both cases, OS updates and driver issues 'broke' the connection between the Optane memory and the data, requiring costly manpower to rebuild.