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1344 Discussions

Can't Open Intel Optane App

EHard
Beginner
‎10-20-2017 08:54 PM
1,277 Views

Hey,

whenever I try to open the app it gives me the prompt saying that it is trying to open with buttons saying yes and no but whenever I click yes nothing happens. It doesn't open in my task bar and if I try to open it again it just gives me the same prompt leaving me in an eternal cycle of not knowing what to do.

Thanks in advance for the help.

EDIT: The intel.com/optanememory gives an outdated version of the software

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idata
Employee
‎10-23-2017 02:11 PM
390 Views

Hello RoastyToasty,

 

 

We understand you were having issues with the Intel® Optane™ Memory Software, basically not responding.

 

 

We would like to confirm if the situation was resolved by installing the latest version of the software?

 

 

Regards,

 

Nestor C
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