Intel® Optane™ Memory
Support for Issues Related to Intel® Optane™ Memory
Announcements
Want to learn how Intel® Optane™ Memory can help your business? Talk to our Expert!

Looking for our RealSense Community? Click HERE

The Intel® SSD Toolbox and Intel® Data Center Tool are now End-Of-Life, see for more information and replacements tools here
1344 Discussions

I have a hp 14-cd0055tx laptop with 16gb optane memory earlier it was working fine but after reinstalling windows 10 the optane memory is not showing rather a separate SSD drive was created please solve the issue

User1587545218106119
Beginner
‎04-22-2020 09:07 AM
501 Views
Solved Jump to solution

my bios is detecting the optane memory

0 Kudos
1 Solution
LeonWaksman
Super User
‎04-22-2020 11:24 AM
419 Views
Solved Jump to solution
  1. According to HP Optane Setup Guide, you should configure your Bios, using Advanced > System Options >Configure Storage Controller for Intel Optane option in Bios.
  2. The HP Guide directs to use the Latest Intel RST software and driver to enable Optane acceleration.

Leon

 

 

View solution in original post

0 Kudos
Copy link

Link Copied

1 Reply
LeonWaksman
Super User
‎04-22-2020 11:24 AM
420 Views
Solved Jump to solution
  1. According to HP Optane Setup Guide, you should configure your Bios, using Advanced > System Options >Configure Storage Controller for Intel Optane option in Bios.
  2. The HP Guide directs to use the Latest Intel RST software and driver to enable Optane acceleration.

Leon

 

 

0 Kudos
Copy link
Reply

Community support is provided during standard business hours (Monday to Friday 7AM - 5PM PST). Other contact methods are available here.

Intel does not verify all solutions, including but not limited to any file transfers that may appear in this community. Accordingly, Intel disclaims all express and implied warranties, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranty arising from course of performance, course of dealing, or usage in trade.

For more complete information about compiler optimizations, see our Optimization Notice.