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Link Copied
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You have a severe DATE problem.
Doc
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Hello TGonn1,
Thank you for contacting Intel® Memory & Storage Support.
As a friendly reminder, our service is provided in English only.
As we understand, you need assistance with your Intel® Optane™ Memory. If we infer correctly we will appreciate if you can provide us with the following information:
• Your system configuration including manufacturer, model and part number of all your system components and a copy of the SSU logs in the system that the Optane is connected.
1- Go to https://downloadcenter.intel.com/download/25293/ and download the software.
2- When finished downloading it, open it.
3- Attach the file obtained to your reply.
• This issue could be related to your “system date” as mentioned by the SuperUser (Al.Hill).
We will be looking forward to your reply including this information.
Best regards,
Josh B.
Intel Customer Support Technician
A Contingent Worker at Intel
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Hello TGonn1,
Thank you for having contacted Intel® Memory & Storage Support.
This is just a friendly reminder that your community thread remains open.
Should you need our technical assistance please do not hesitate to contact us back.
Best regards,
Josh B.
Intel Customer Support Technician
A Contingent Worker at Intel
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Hello TGonn1,
Thank you for having contacted Intel® Technical Support.
I was reviewing your community post and we would like to know if you need further assistance or if we can close this community thread.
We will be looking forward to your reply.
Best regards,
Josh B.
Intel Customer Support Technician
A Contingent Worker at Intel

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