Intel Optane Memory

[Ubuming]

I have a HP Envy X360 m with the model: HBRPEKNX0202ah drive. laptop issue unable to reboot & auto repair. After multiply try I have removed the H10 to create a total Image & to observe the data on the drive. upon using a USN adapter I have attached this to my win10 pro workstation as I plug in the usb I hire the sound regarding connection, unfortunately I can not view the unit, however on my device Mgr. it shows as LM915 scsi disk. My question is do I need a software to view this device. or is it just damaged. 

Thank You

[Sazirah]

Hi Ubuming,

Greetings for the day!

Thank you for trusting Intel with your business. As with all good things, your product has reached the end of its interactive technical support life. However, you can find Intel® Optane™ Memory H10 with Solid State Storage recommendations at Intel Community forums and additional information at the Discontinued Products website. Other than that, we advise you to contact the OEM - HP if you have purchased this Optane H10 together with the system. They will be able to assist you further. It is our pleasure to continue to serve you with the next generation of Intel innovation at Intel.com.

Product Discontinuance Notice: https://www.intel.com/content/www/us/en/support/articles/000097941/memory-and-storage/intel-optane-memory.html

Since we unable to provided any much assistance, please be inform that we will proceed with archiving this case at our end. If you require any assistance from us in the future, kindly initiate a new forum thread for us to assist you.

Thank you for using Intel products and services.

Regards,

Sazzy

Intel Customer Support Technician