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최민치00
Beginner
539 Views

MSI BIOS, 옵테인16gb 입니다. bios 설정에서 SATA를 Optane으로 설정하고 Genie를 활성화 했습니다. ​ 인텔 Optane 메모리 프로그램을 실행하면 설정 탭에 이런 메세지가 보입니다. ​ 사용자 시스템에 인텔 Optane 메모리가 준비되지 않음 다음의 요구조건이 충족되지 않음: ​ X 인텔 Optane 메모리에 호환되는 디스크 없음​

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LeonWaksman
Super User
314 Views

In Bios: Integrated Peripherals > M2_X-RST Pcie Storage Remapping 

 

Leon

 

 

 

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6 Replies
LeonWaksman
Super User
314 Views

Hello,

No need to ask the same question second time. https://forums.intel.com/s/question/0D50P00004W1cyQSAR/%EC%98%B5%ED%85%8C%EC%9D%B8%EC%9D%B4-%EC%9D%B...

Did you follow my advice?

 

Leon

 

최민치00
Beginner
314 Views

이 질문은 이전 질문과 다른 오류 내용입니다.​ (현재 파티션은 GPT입니다.)

LeonWaksman
Super User
314 Views

This error is stating that even thought the module may be present in the system, the application can't detect it for enabling acceleration.

 

The reason for this is typically due to a configuration issue and the following should be checked:

  • Is the system Intel Optane memory-ready and has the proper BIOS to support? Check with the system vendor for more information.
  • Is the module in the proper M.2 socket? 
    • Some boards/systems may have multiple M.2 sockets, but only one that supports Intel Optane memory. The vendor or user manual should be consulted to make sure.
  • Is remapping enabled for the M.2 socket being used? (Note: Intel® Optane™ memory M series only. Intel® Optane™ memory H series products require remapping to be disabled.)

 

Another potential reason could be that the module has been previously used in another volume, so it may need to be "cleaned".

 

See the explanation for different errors in Korean: https://www.intel.co.kr/content/www/kr/ko/support/articles/000024113/memory-and-storage/intel-optane...

 

Leon

 

 

 

최민치00
Beginner
314 Views

What do I do to turn on or off the remapping?

msi b360m mortar.

LeonWaksman
Super User
315 Views

In Bios: Integrated Peripherals > M2_X-RST Pcie Storage Remapping 

 

Leon

 

 

 

View solution in original post

JosafathB_Intel
Moderator
314 Views

Hello 최민치00,

 

Thank you for contacting Intel® Memory & Storage Support.

 

We advise you to check your motherboard manual (https://www.msi.com/Motherboard/support/B360M-MORTAR#down-manual) and to contact your OEM (original equipment manufacturer) to get further assistance on how to “turn on or off the remapping” in your MSI* “B360M MORTAR”.

 

 If you have any future questions about your Intel® Optane™ Memory Series, please don’t hesitate to contact us. We will be more than happy to help you in any way we can.

 

Best regards,

 

Josh B.

Intel® Customer Support Technician

Under Contract to Intel Corporation

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