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1344 Discussions

Memory H10 with Solid State Storage (Intel® Optane™ Memory 32GB + Intel® QLC 3D NAND SSD 512GB, 1

Forbesdl
Beginner
‎08-15-2020 06:41 PM
820 Views

Hi,

I bought the Optane H10 SSD , and installed Windows 10 on it, Trying to get the Optane memory to work but says 'there are no valid disk pairs on your system" 

Is there anyway to get this working Ive tried everything besides formatting and reinstalling everything again.

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n_scott_pearson
Super User
‎08-17-2020 12:05 AM
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The most common reason for issues with H10 drives is that the platform simply does not have support for H10 drives. H10 drives are meant for turnkey system designs, not general sales, and thus most platform BIOS do not have support for them. So, the big question: Are you sure your platform has support for H10 drives?

...S

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LeonWaksman
Super User
‎08-17-2020 12:51 AM
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Hi @Forbesdl 

What is the SATA mode in BIOS settings? Is your Windows installed with UEFI boot? Please read the Intel Guide how to install Optane Drive (there is a part dealing with H10 series).  If you need to change the SATA mode, do this after setting your Windows to SAFE boot mode. 

 

Leon

 

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