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New HP ProBook with 1 TB Hard Drive, with latest BIOS (v1.06) supporting Optane, RST v16 installed successfully. MS .Net 4.7.2 installed and checked in Win Features. Single HD, Disk 1 (EFI Sys, Win C:, Win Tools, Recovery D:) have No Un-Allocated space. Disk 0 has 1 Gig Un-Allocated with a pending POP Up request to Initialize Disk 1 with GPT Partition.
Intel RST Dashboard performs properly but only recognizes the WD Hard Drive.
Symptoms -
With Optane M.2 card installed, Windows boots directly into Win 10 Troubleshooting mode and then to Advanced Trouble Shooting Screen.
In BIOS - Advanced System Information > Storage Devices, both the WD Hard Drive and the Optane Card are listed
In the UEFI Boot Up listing, the Win OS C: and the Optane card are listed 1st and 2nd.
In Device Manager - Disk Drives, list WD Hard Drive and Intel Optane 16G as separate line items.
Storage Controller - listed as separate line items - Microsoft Storage Space Controller and Standard NVM Express Controller, Driver is listed as Microsoft Ver 10.0.17. The expected Intel Chipset SATA PCIe RST Premium Controller is Not listed.
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Reboot in to BIOS, and Un-Check Optane, and reboot in to windows, with no issues logging on to Win 10.
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Would appreciate suggestions as to where this Optane install is failing.
Thanks in advance
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Hi Josh,
The files are only 400KB.
Uploading the files via the form.
SSU Text file attached.
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Hi Josh,
In the attached Disk Manger capture, please note the Unallocated space created at the end of the D: Recovery Partition and the Unallocated space at the end of the C: OS System.
After creating the Unallocated Partitions, I attempted to activate the Optane in the HP BIOS, with the same results previously noted.
Questions please, after creating the Unallocated space from the perspective of the Optane M.2 card, does the Unallocated space require any other specific set ups?
When the BIOS does not have the Optane selected, and after boot up, within Disk Manager, the Optane is detected as a Disk 1 Storage Device. Should the Disk 1 Storage Device Partition be deleted, before first attempting to reinitializing the Optane within the HP BIOS, after the Unallocated space / Partitions are created?
Thanks in advance,
G
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