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TheTester
Beginner
483 Views

PC show Optane 32Gb as "Standart Controller NVME". How use it as "SSD dirve''?

Please HELP! I not understand what reason of this: Unit installed, and Win10 show it device w/o any error. But "SSD drive 32Gb" NOT exist into hardware list!!!

 

!!! I know about requrements for run Intel Optane (chipset +CPU + Win10) as ACCELERATION device. But I need use only as SSD Drive !!!

 

  • I buy not used (new) Intel Optane 32Gb. model: MEMPEK1W032GA, VID:8086, PID:2522.
  • My old PC ( chipset H77; BIOS UEFI w/o NVME; Win10) show Optane 32Gb as "Standart Controller NVME".

 

Possible need specific Intel NVME driver? Or need vendor application for first use configuration? (acceleration unit / NVME drive)? I can't find THIS software at Intel site!!! And can't unpack "SetupOptaneMemory.exe" and "SetupRST.exe" for find any configuration software or drivers inside insatllations. (into other installations any software or drivers is absent: "f6flpy-x64" and "issdfut_64_3.0.6.iso" and ''Intel(R) SSD Toolbox 3-5-10").

More inforamition and drivers at site Intel not exiest!!! (pinout, NVME specific protocol and supported commands, supported SMART attributes etc...)

 

P.S. Intel FW update software not found this device too (see screenshot)

 

P.P.S. "Controller NVME" started good at H77 chipset.

But at chpset Z77 Microsoft driver print: "error 10, run impossible".

Possible need NOT Microsoft driver for both chipsets?

* - device name equal into Win10 and Win7, so screenshots equal...

 

P.P.P.S. My native language not English. Sorry for errors into text.

2019 05 21 13-38 Intel Optane.jpg

 

 

2019 02 23 13-55-57 stornvme-sys.jpg

 

 

2019 02 23 13-54-41 - 8086 - 2522.png

 

 

2019 04 21 15-59 fw update не видит диск.jpg

0 Kudos
6 Replies
Santiago_A_Intel
Employee
131 Views

Hi TheTester,

 

Thank you for contacting Intel® SSD support group on your request for support with yor Intel® Optane™ Memory Series (32GB, M.2 80mm PCIe 3.0, 20nm, 3D Xpoint™).

 

You have mentioned your interest on using the Intel® Optane™ Memory as a NVMe* SSD drive. It’s important to know Intel® Optane™ Memory can only be used to accelerate one disk like the system disk o a data hard disk drive. In addition to this you want to install Intel® Optane™ Memory on a PCIe adapter card. We have not validated the use of enclosures or adapter boards, since some third-party adapters might handle data different to the original SSD interface and unexpected errors might occur on Intel® Optane™ Memory operation.

 

In case you decide to use the Intel® Optane™ Memory as per original specifications, we can guide you through the proper installation process as follows:

 

Please refer to the following link to download the Intel® Optane Memory Installation Guide: https://www.intel.com/content/dam/support/us/en/documents/memory-and-storage/optane-memory/intel-opt...  refer to page 6, point 1.2.3 for detailed instruction referring to Operating System installation requirements for Intel® Optane Memory.

 

To support system acceleration with Intel® Optane Memory, your primary drive, must contain at least 5MB of continuous unallocated space at the end of the bootable drive. Intel® Optane™ Memory needs the space to store configuration information and to successfully pair the accelerated drive with the memory module. Additional details on Intel® Optane™ Memory this link: https://www.intel.com/content/www/us/en/support/articles/000023989/memory-and-storage/intel-optane-m...

 

If there is anything else we can help you with, please let us know.

 

We will be looking forward to your reply.

 

Best regards,

 

Santiago A.

Intel® Customer Support Technician

Under Contract to Intel® Corporation

TheTester
Beginner
131 Views

*** ****** ****, mr.Santiago_Intel!

 

Insatallation into "enclosures or adapter boards" is native function of ALL PCE-E devices!!! More news for you: all PCI-E adapter boards it's only passive wires! For example HP write about Intel Optane:

https://support.hp.com/us-en/document/c05591811?jumpid=reg_r1002_usen_c-001_title_r0002

(See "Installing the Intel Optane memory module in your computer" > "Computers without M.2 connectors"). See screenshot:

exp board.jpg

 

 

 

 

 

  • Intel Optane 16/32 Gb can work as SSD drive!!! See screenshot (from other users):

drive.PNG

 

 

 

 

 

  • ALL your links NOT consist any useful information about supported NVME comands, data structures, etc. supprorted by NVME interface of Intel Optane 32Gb!!! So, very possible your device have wrong command implementation not accoriding NVME 1.1 specification???

Where your full command set suported by your "NVME" device, like as into original Specifictions of NVМE?????????? (see screenshot):

Programm guide.PNG

Santiago_A_Intel
Employee
131 Views

Hi TheTester,

 

Thank you for your reply to Intel® SSD support group.

 

Please note your comment has been edited in order to comply with community process guidelines.

 

The use of enclosures or adapter boards might work; however are not validated by Intel.

 

Using the Optane Memory module as storage, is not validated by Intel.

 

Please check with your motherboard manufacturer, since it contains Intel® H77 Express Chipset and it might not be compatible with the NVMe protocol.

 

If you need assistance with any other topics, please let us know.

 

Best regards,

 

Santiago A.

Intel® Customer Support Technician

Under Contract to Intel® Corporation

TheTester
Beginner
131 Views

Santiago_Intel (Intel), so I see you (and Intel corportaion) not want talk about supported NVME commands for this device. No exist any PDF file with supported commands, device not complete identification as NVME SSD...

So is not NVME SSD device, not have Windows drivers for this VIP:PID...

Аnd exist only one variant use this expencive divice (I pay around $70): reverse engineering "BIOS with RST software-driver"?

Santiago_A_Intel
Employee
131 Views

Hi TheTester,

 

Thank you for your reply to Intel® SSD support group.

 

As indicated before, the use of enclosures or adapter boards is not validated by Intel, nor we support reverse engineering or provide software or drivers to such a task as indicated in your reply.

 

Once again, using the Optane Memory module as storage is not validated by Intel.

 

If you need assistance with any other topics, please let us know.

 

Best regards,

 

Santiago A.

Intel® Customer Support Technician

Under Contract to Intel® Corporation

Santiago_A_Intel
Employee
131 Views

Hi TheTester,

 

Greetings from Intel® SSD support group

 

This is to let you know, this case is being closed.

 

Please feel free to get back to Intel® communities, whenever you might feel necessary.

 

Have a nice day,

 

Santiago A.

Intel® Customer Support Technician

Under Contract to Intel® Corporation