Intel® Optane™ Memory
Support for Issues Related to Intel® Optane™ Memory
Announcements
Want to learn how Intel® Optane™ Memory can help your business? Talk to our Expert!

Looking for our RealSense Community? Click HERE

The Intel® SSD Toolbox and Intel® Data Center Tool are now End-Of-Life, see for more information and replacements tools here
1344 Discussions

Problem beim Einrichten des Optane Speichers

H_Heissenberger
Beginner
823 Views

Hallo aus Wien,

ich versuche seit Tagen, meine Samsung SSD 970 als Optane Speicher mit meiner primären SSD zu verbinden, bekomme aber im Intel Optane Memory and Storage Management immer die Mitteilung, dass sich keine gültigen Festplattenpaare im System befinden.

Im BIOS habe ich -so denke ich -alles korrekt eingestellt, beide Platten werden auch unter Windows 10 erkannt.

Habe den mit SSU erstellten Systembericht in den Anhang gestellt 

Bitte um Unterstützung

0 Kudos
1 Solution
n_scott_pearson
Super User
810 Views

Do you have an Intel M10 Optane Memory module or an Intel H10 Optane SSD installed in your system? Implementing a cache to accelerate the performance of another device is only available if you have actual Optane Memory installed. As is also stated, with the exception of the SSD portion of an Intel H10 Optane SSD or certain other Intel NVMe SSD products, you can only use an Optane Memory module to accelerate the performance of a SATA-based HDD or SSD. Bottom line, you cannot use a Samsung SSD 970 as Optane Storage in any way, shape or form. This capability, which was available as part of the old Intel Smart Response Technology (SRT), was removed when support for Intel Optane Memory was added.

Sorry,

...S

View solution in original post

2 Replies
n_scott_pearson
Super User
811 Views

Do you have an Intel M10 Optane Memory module or an Intel H10 Optane SSD installed in your system? Implementing a cache to accelerate the performance of another device is only available if you have actual Optane Memory installed. As is also stated, with the exception of the SSD portion of an Intel H10 Optane SSD or certain other Intel NVMe SSD products, you can only use an Optane Memory module to accelerate the performance of a SATA-based HDD or SSD. Bottom line, you cannot use a Samsung SSD 970 as Optane Storage in any way, shape or form. This capability, which was available as part of the old Intel Smart Response Technology (SRT), was removed when support for Intel Optane Memory was added.

Sorry,

...S

H_Heissenberger
Beginner
790 Views

Thanks for your fast reply! This of course explains why my attempts were unsuccessful. I will clarify the problem with my dealer.

Thanks for the support and best regards

Greetings from Vienna, Austria

Herbert

0 Kudos
Reply