Hi!,
M10 work with SSD SAMSUNG EVO 850, BUT does not work with HDD TOSHIBA 3T.
I need it to work with the hdd (secondary drive acceleration)
setup:
UEFI MODE (W10 Pro x64 - 20H2 version )
RST ENABLED.
CSM DISABLED.
GTP mode (DRIVE'S).
DRIVERS 18 VERSION.
AHCI (NON RAID)
z370G - OPTANE SUPPORTED
M2_1 slot USED (sata port 0 = free)
Thanks.
Best Regards.
Link Copied
Hello, @PinnaiT.
Additionally to what LeonWaksman mentioned, I just noticed in the SSU that your HDD is, for some reason, part of a Microsoft Storage Space, this could be another reason why you can accelerate the Samsung EVO 850 (which is outside of the storage pool), but not the HDD.
Is it possible for you to remove the HDD from the storage pool and check if this makes a difference?
I will follow up on February 1st in case you need additional time.
Regards,
Bruce C.
Intel Customer Support Technician
1. The HDD should have GPT partition (rather than MBR)
2. In the end of HDD you should create about 10 MB of unallocated space (similar you have on the system SSD)
Leon
1. Drive type Dynamic is supported, type Basic is not.
2. Please read the Secondary/Data Drive Acceleration with Intel® Optane™ Memory and the Optane Memory Installation Guide.
3. You should leave the unallocated space in the end of drive boeing accelerated (i.e. in your case the secondary HDD).
Leon
Hi Leon!
Thanks again for your help.
I have the HDD disk in dynamic mode and I have created an unallocated space for it (even much more than necessary, 16Gb)
I have read all the documentation, even the outdated one and have tried everything that can be tested. I've been 3 days hours and hours trying to make it work. This is my last attempt before returning OPTANE m10 as useless.
Here is what happens when I try to speed up the HDD:
In the IOMASM application, when I try to activate the acceleration (After clearing the memory with the check), I press the "activate" button and for 1 thousandth of a second the dotted blue halo appears, but it disappears quickly and nothing happens, leaving the state " disconnected".
With the ssd it works fine.
(I am attaching SSU, and screenshots of my complete configuration. In a next post I will also attach the screenshots of my BIOS settings.)
Thanks again Leon.
Mario.
Hello, @PinnaiT.
And thank you very much @LeonWaksman for your assistance.
I was reviewing the information provided and I noticed there is a problem with the article regarding secondary drive acceleration that mentions Dynamic disks.
The drive type should be Basic, this means you will need to delete all the volumes after performing a backup (if necessary) to change the drive type from Dynamic to Basic, you can check the following link for instructions:
To confirm that Dynamic is not supported, please review the Optane installation guide and Optane troubleshooting guide:
- Installation guide (page 5, section 1.4): https://www.intel.com/content/dam/support/us/en/documents/memory-and-storage/optane-memory/Optane-Me...
- Troubleshooting guide: https://www.intel.com/content/www/us/en/support/articles/000025197/memory-and-storage/intel-optane-m...
I will flag the article with inaccurate information so it can be modified ASAP.
Please let us know if this works for you. I will follow up on January 29th or we can schedule a different date if necessary.
Regards,
Bruce C.
Intel Customer Support Technician
Hi Mario,
You should know that in order to enable Optane acceleration the SATA mode should be set to "Intel RST Premium with Intel Optane System". I can see on m2_1RST.jpg that this is the case for the SSD installed in M2_1 slot. However, on BIOS HDD Drive .jpg the SATA mode for HDD is AHCI.
I don't know all the BIOS settings in your computer and I don't know if "Intel RST Premium with Intel Optane System" mode is supported for the HDD. The HDD can't be accelerated in AHCI mode.
If you can change the SATA mode for HDD to "Intel RST Premium with Intel Optane System" , you should do this. But be careful - backup your system before doing this. In addition, in order to not corrupt Windows boot, it can be done only after setting Windows to SAFE boot mode. After setting the Windows to SAFE boot mode, disregard the warning you will see after changing the SATA mode.
Leon
Hi @PinnaiT and @BrusC_Intel
Bruce corrected my mistake relating to the drive type. I copied and pasted the wrong information from the outdated document. Tank you Bruce for correcting.
Leon
Hi @PinnaiT
No, I'm not proposing switch to IDE from AHCI. I'm proposing switching from AHCI to "Intel RST Premium with Intel Optane System" Only this SATA mode is supported by Optane. Please refer tp para. 3.1 Step 1 in Optane Installation Guide. In this case, you should ask the OEM of your motherboard if Optane acceleration of SATA HDD is supported on this board.
Leon
Hello, @PinnaiT.
Additionally to what LeonWaksman mentioned, I just noticed in the SSU that your HDD is, for some reason, part of a Microsoft Storage Space, this could be another reason why you can accelerate the Samsung EVO 850 (which is outside of the storage pool), but not the HDD.
Is it possible for you to remove the HDD from the storage pool and check if this makes a difference?
I will follow up on February 1st in case you need additional time.
Regards,
Bruce C.
Intel Customer Support Technician
For more complete information about compiler optimizations, see our Optimization Notice.