Intel® Optane™ Solid State Drives
Support for Issues Related to Solid State Drives based on Intel® Optane™ technology, Intel® MAS and Firmware Update Tool
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Download for Intel MAS permission denied

Kenny33
Beginner
1,133 Views

From the download page, I try to download the linux version of this tool, but I get an access denied error. I have already registered for an intel account, verified the email, and logged in.

 

<Error>
<Code>AccessDenied</Code>
<Message>Access Denied</Message>
<RequestId>redacted</RequestId>
<HostId>redacted</HostId>
</Error>
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BrusC_Intel
Employee
1,085 Views

Hello, Kenny33.


We continue working on the website and the affected downloads should be back online soon.


I'm glad to hear that you managed to download the previous version and our assistance is no longer required.


I would like to share the following alternate link to download IMAS CLI version 2.1 in case you, or another customer reading this, would like to download the latest version:

- https://www.intel.com/content/www/us/en/download/19520/737923/intel-memory-and-storage-tool-cli-command-line-interface.html


The thread will be closed and no longer monitored by Intel support, but if you require any type of assistance from Intel in the future, just open a new thread, or contact us using any of the available support methods:

- https://www.intel.com/content/www/us/en/support/contact-intel.html


Best regards,


Bruce C.

Intel Customer Support Technician


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BrusC_Intel
Employee
1,122 Views

Hello, Kenny33.


Good day,


Thank you for posting on the Intel Community Support forums.


I received your thread regarding the Intel MAS CLI download for linux, and I will be assisting you with this.


There seem to be some changes taking place in the website right now, and some online resources are not available at the moment since I'm getting a similar error, and the site is redirecting me to the main Intel page.


Are you having a specific problem right now with your Optane disk that urges the use of Intel MAS?


If you are looking for firmware updates you can try the Intel Firmware Update Tool in the meantime:

- Download: https://www.intel.com/content/www/us/en/download/17903/intel-ssd-firmware-update-tool.html


Please let me know the exact model of your disk and issue, and I will be happy to assist, and I will follow up on Monday 26th just in case.


Regards,


Bruce C.

Intel Customer Support Technician


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Kenny33
Beginner
1,119 Views

Hi Bruce, not urgent, but wanting to get the block size switched to 4k, and historically I was using `intelmas start -intelssd 0 -nvmeformat LBAformat = 3` to do that.

 

I realized I can use the older version of the tool to do it, and that link isn't broken, so I'm able to get what I need.

 

Thanks.

BrusC_Intel
Employee
1,092 Views

Hello, Kenny33.


We continue working on this, and I will contact you back as soon as possible.


Regards,


Bruce C.

Intel Customer Support Technician


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BrusC_Intel
Employee
1,086 Views

Hello, Kenny33.


We continue working on the website and the affected downloads should be back online soon.


I'm glad to hear that you managed to download the previous version and our assistance is no longer required.


I would like to share the following alternate link to download IMAS CLI version 2.1 in case you, or another customer reading this, would like to download the latest version:

- https://www.intel.com/content/www/us/en/download/19520/737923/intel-memory-and-storage-tool-cli-command-line-interface.html


The thread will be closed and no longer monitored by Intel support, but if you require any type of assistance from Intel in the future, just open a new thread, or contact us using any of the available support methods:

- https://www.intel.com/content/www/us/en/support/contact-intel.html


Best regards,


Bruce C.

Intel Customer Support Technician


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