Intel SSD Optimizer fails to optimize

idata · ‎06-03-2017

After a few seconds of optimizing, an unknown error is thrown, the program just shows that the optimizer has failed:

Is there any way to diagnose the problem? The logs are attached.

Intel SSD Toolbox v3.4.5, Windows 10, Intel SSD 540s 240 GB

idata · ‎06-05-2017

Hello Mmly79,

Thanks for posting on our support site, we'd like to assist you with this situation.

First of all, the version of Intel® Solid State Drive Toolbox you have needs to be updated, you can download it https://downloadcenter.intel.com/download/26837/Intel-Solid-State-Drive-Toolbox?v=t from here.

Once you have it, please update the firmware of the SSD, the latest version is LSF041C.

Also, could you please translate for us what does the error message mean?

Based on the logs from the SSD, your drive looks fine, nothing to worry about at the moment.

We'll be waiting for your response.

Regards,

Nestor C

idata · ‎06-13-2017

Hi Mmly79,

We would like to know if you read our previous post and if you require further assistance. We'll be waiting for your response.

Regards,

Nestor C