10-26-2018 09:47 AM
Thank you for posting in the Intel® communities.
Could you please run the Intel® SSD Toolbox to get the SMART report and export it in a file?
The tool can be downloaded from the following site: https://downloadcenter.intel.com/download/28234/Intel-Solid-State-Drive-Toolbox?product=80096
Please attach the file in your next response so that we can review the drive's status.
Have a nice day.
11-01-2018 12:58 PM
Thank you for having contacted Intel Technical Support.
We noticed that you currently have an open case that is related to the same question and is being handled by a different department of support.
We will continue providing you with support on your other case and we will proceed to mark this community post as answered.
Thank you for your patience and understanding.
Intel® Customer Support Technician
Under Contract to Intel Corporation