ssd 520 series 480gb runs for 3 minutes then stops

[InTheMix]

Hell, I have an Intel SSD 520 Series 480GB hard drive on my windows desktop PC.  This hard drive has my window 10 S/W on it.  The PC will start, I can open an application.  After about 3 minutes, everything freezes.  I can begin the windows repair tools, but after 3 minutes it just freezes.  I took the hard drive out of my desktop pc, hooked an SSD cable and power to it with a USB on the other end of the cable and plugged into my laptop.  My laptop does recognize the drive, even lists the different folders on the drive.  I can go as far as opening any folder on that drive, that is when it freezes.  There is a file in the download file of the drive that I would like to copy to another drive, but, as soon as I get to and open the download folder, the drive just freezes.  If anyone knows of a work-around, I would appreciate any suggestions or ideas.  Have a great night.

Regards,

Scott

[Sreelakshmi1]

Hi InTheMix,

Greetings!

Thank you for posting in Intel community forum!

We would like to inform you that the Intel SSD 520 series is NAND SSD.

Intel®’s NAND Solid State Drive business was acquired by SK Hynix in November of 2020 and is now Solidigm™. Starting on October 1, 2022, all Technical and Warranty Support for NAND SSD products is provided directly by Solidigm™. 

Regarding the query we recommend you contact Solidigm Support directly at https://www.solidigm.com/

Unfortunately we are unable to extend support for this product, as it falls outside of our support boundaries and we will proceed to close this request.

Please don't hesitate to ask any further questions in the future. Feel free to start a new conversation, as this thread will no longer be monitored.

Thank you for understanding.

Best Regards,

Sreelakshmi

Intel Customer Support Technician

[InTheMix]

Thanks for the information.  Have a great day.