12.1sp1_243_quartus_windows

[SouzanaP]

v12.0sp1 is not working (not installing) whereas v12.1 is working well.

Can you help?

[ak6dn]

Not installing under what operating system?

You need to be very explicit what your environment is and what the error is if you expect any reasonable help.

[SyafieqS]

Hi Souzana,

What do you mean not able to install? Any error pop up?

Since that version is old, you must be following the right requirement and system like os etc.

Please do check on it.

[SouzanaP]

Hello and thank you so much for the replies.

We did manage to install the version, but the tool simply crashes every time we choose any particular option, for instance adding a file etc. Is this a known issue and do we have a fix for this?

[SyafieqS]

Souzana,

Since this is EOL Quartus it is hard to support. What device are you using? 

Is it possible to migrate latest supported device which I suggest the most.

[SouzanaP]

Hello, We have resolved our issue. Please close the ticket. Thank you for your help.

[SyafieqS]

I’m glad that your question has been addressed, I now transition this thread to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you.

p/s: If any answer from community or Intel support are helpful, please feel free to mark as solution and give Kudos.