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Altera_Forum
Honored Contributor I
785 Views

Altera "My Support" is down..

Has anyone also noticed this? 

 

For the past few days, I have been unable to create a Service Request with Altera.. 

 

Pl refer to my following forum post...https://alteraforum.com/forum/showthread.php?t=54860 

 

I wonder whats going on and why I am unable to create a Service Request even today :(
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Altera_Forum
Honored Contributor I
31 Views

Hi, 

 

Can try the following? 

 

Clear web browser cache 

Close and restart web browser 

Go to Altera website (www.altera.com (http://www.altera.com)) and click LOG IN 

Click on “Forget my password?” and input your email address abc@xxxx.com (example) 

Check on your mailbox for a verification email to reset your password, click to verify and input new password 

Go back to Altera website and try to login again. 

Feedback to webmaster@intel.com if you still encountering the same issue after performing the workaround. 

 

Thanks, 

Best regards, 

Kentan 

(This message was posted on behalf of Intel Corporation)
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