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15468 Discussions

Can't login to fpgasoftware.intel.com

NLach
Novice
776 Views

I've seen many other people have the same problem on forum.intel.com.

I've made an intel account to download quartus and modelsim but I can't login on fpgasoftware.intel.com to download the files.

I've already tried to connect to https://fpgasoftware.intel.com but I instantly get redirected to the non-secure version of the site (http).

(And yes I've tried to clear cache and reboot and whatever...)

Please fix this, I need this software to work on university projects.

0 Kudos
1 Solution
KhaiChein_Y_Intel
481 Views

Hi,

Can you try the steps below ?

 

  1. Open new incognito tab from Chrome
  2. Go to http://fpgasoftware.intel.com/
  3. Select one of the installer files required to download
  4. Click “Download Selected Files” button
  5. The page will get redirect to Intel FPGA Program login page, LINK.
  6. Login. If successfully authentication, it will auto-redirect you back to “ http://fpgasoftware.intel.com ” (Please ignore the login panel on your top right, it will still showing Sign In)
  7. Repeat step 3 and 4
  8. Download process will be proceed, start download the file.
  9. Done, you have access to it

 

Thanks.

 

View solution in original post

6 Replies
KhaiChein_Y_Intel
481 Views

Hi,

 

I have reported this to the team. I will update once I received the reply.

 

Thanks.

KhaiChein_Y_Intel
481 Views

Hi,

 

The link http://fpgasupport.intel.com is secure even though it’s on http protocol. It has been enabled in that manner in order to integrate the Akamai download plugin on to the site. You may proceed with software download.

 

Please let me know if you have any questions.

Thanks.

NLach
Novice
481 Views

Hi,

I think you don't understand. It's not that I don't want to download from the site because it's http, it's that I can't!

I'll explain the bug:

  1. I open fpgasoftware.intel.com on my browser (tested on chromium & firefox on ubuntu 18.04)
  2. I click on "Sign in" in the top right corner
  3. I enter my username and password
  4. I click "Sign In"
  5. NOTHING HAPPENS

I'll link two screenshots I took of the web console.

fpgasoftware_intel_firefox.pngintel_fpgasoftware_chromium.png

I hope you can do something about it...

KhaiChein_Y_Intel
482 Views

Hi,

Can you try the steps below ?

 

  1. Open new incognito tab from Chrome
  2. Go to http://fpgasoftware.intel.com/
  3. Select one of the installer files required to download
  4. Click “Download Selected Files” button
  5. The page will get redirect to Intel FPGA Program login page, LINK.
  6. Login. If successfully authentication, it will auto-redirect you back to “ http://fpgasoftware.intel.com ” (Please ignore the login panel on your top right, it will still showing Sign In)
  7. Repeat step 3 and 4
  8. Download process will be proceed, start download the file.
  9. Done, you have access to it

 

Thanks.

 

NLach
Novice
481 Views

Ok, thanks, it worked.

But still, this is clearly a bug and a serious security issue that needs to be fixed...

KhaiChein_Y_Intel
481 Views

Hi,

 

I checked with our IT department; this link is confirmed as a secure link even though it’s on http protocol. You may download the software safely.

 

Thanks.

Reply