Intel® Quartus® Prime Software
Intel® Quartus® Prime Design Software, Design Entry, Synthesis, Simulation, Verification, Timing Analysis, System Design (Platform Designer, formerly Qsys)
16606 Discussions

Cannot update Quartus with Patch

Ethan12345
Employee
629 Views

Hello,

 

I am trying to update Quartus with this patch: 

 

https://www.intel.com/content/www/us/en/support/programmable/articles/000088789.html

 

Unfortunately, I am running into a problem with the installer, where the installer cannot automatically locate my installation directory of Quartus, and all attempts at manually locating it have failed, returning the following message:

Ethan12345_1-1680802429917.png

 

Where is the Quartus installation directory located?

 

Thanks,

 

Ethan

 

0 Kudos
4 Replies
Nurina
Employee
607 Views

Hello,


You may start at the default installation path: https://www.intel.com/content/www/us/en/docs/programmable/683472/21-4/installation-path.html

If that doesn't work, you can follow the below procedure since you are using Windows:

  1. Search for the Quartus software at the Start Menu
  2. Right-click and select Open File Location. You have found the installation directory.


Regards,

Nurina


0 Kudos
sstrell
Honored Contributor III
583 Views

I think you have to point to the bin64 directory inside the quartus directory, not the quartus directory itself, since bin64 is where the .exe lives.

0 Kudos
Nurina
Employee
547 Views

Hello,


Can you provide some updates?


Regards,

Nurina


0 Kudos
Nurina
Employee
512 Views

Hello,


We do not receive any response from you on the previous question/reply/answer provided. Please login to https://supporttickets.intel.com , view details of the desire request, and post a feed/response within the next 15 days to allow me to continue to support you. After 15 days, this thread will be transitioned to community support. The community users will be able to help you on your follow-up questions.


p/s: If any answer from community or Intel support are helpful, please feel free to mark as solution, give Kudos and rate 4/5 survey


Regards,

Nurina


0 Kudos
Reply