Clock controller problem

[Jose9ortiz]

Hi
I have an Arria 10, my quartus prime detect it and I don't have any problem with the synthesis or analysis, but I would like to change the clock frequency by Clockcontroller and this part of the program doesn't detect the Jtag of the FPGA. What can I do?
Best regards

[SyafieqS]

Hi Jose,

You mean when not using the clock controller, the jtag is detected and vice versa?

Do you perhaps have USB blaster drive installed?

Make sure to installed the driver

[SyafieqS]

Hi Jose,

May I know if there is any update?

[SyafieqS]

No response from the customer after the answer being provided.

We do not receive any response from you to the previous reply that I have provided, thus I will put this case to close pending. Please post a response in the next 15 days to allow me to continue to support you. After 15 days, this thread will be transitioned to community support. The community users will be able to help you with your follow-up questions. 

p/s: If any answer from community or Intel support are helpful, please feel free to mark as solution and give Kudos.