Detected PMBUS error during configuration

[SivaKona]

Hi,

Part Number: 1SG280HU2F50E2VG (Stratix 10 GX H -Tile  device)

Quartus Prim Pro Version used for SOF generation: 21.1.0 Build 169

Quartus Prim Pro Version used for SOF programming: 21.1.0 Build 169

Current VID settings :

# VID settings
set_global_assignment -name USE_PWRMGT_SCL SDM_IO14
set_global_assignment -name USE_PWRMGT_SDA SDM_IO11
set_global_assignment -name VID_OPERATION_MODE "PMBUS MASTER"
set_global_assignment -name PWRMGT_BUS_SPEED_MODE "400 KHZ"
set_global_assignment -name PWRMGT_SLAVE_DEVICE_TYPE LTM4677
set_global_assignment -name PWRMGT_SLAVE_DEVICE0_ADDRESS 4F
set_global_assignment -name PWRMGT_SLAVE_DEVICE1_ADDRESS 00
set_global_assignment -name PWRMGT_SLAVE_DEVICE2_ADDRESS 00
set_global_assignment -name PWRMGT_SLAVE_DEVICE3_ADDRESS 00
set_global_assignment -name PWRMGT_SLAVE_DEVICE4_ADDRESS 00
set_global_assignment -name PWRMGT_SLAVE_DEVICE5_ADDRESS 00
set_global_assignment -name PWRMGT_SLAVE_DEVICE6_ADDRESS 00
set_global_assignment -name PWRMGT_SLAVE_DEVICE7_ADDRESS 00
set_global_assignment -name PWRMGT_PAGE_COMMAND_ENABLE ON
set_global_assignment -name PWRMGT_VOLTAGE_OUTPUT_FORMAT "AUTO DISCOVERY"
set_global_assignment -name PWRMGT_TRANSLATED_VOLTAGE_VALUE_UNIT VOLTS

Build flow completes without any Critical Warnings.

Existing Warnings does not seem to be related VID settings in QSF

But when I try programming the SOF on FPGA Part, programmer fails with the Error as shown in attached snapshot.

Regards

Siva Kona

[SivaKona]

Pasted error messages in text format

Error(18950): Device has stopped receiving configuration data
Error(18948): Error message received from device: External hardware access error. (Subcode 0x0032, Info 0x00040000, Location 0x00001800)
Error(22248): Detected a PMBUS error during configuration. Potential errors: VID setting is incorrect in Intel Quartus Prime Project. The target device fails to communicate to smart regulator or PMBUS Master on board.
Error(209012): Operation failed

Regards

Siva Kona

[NurAiman_M_Intel]

Hi,

Below are the KDB that provided the solution to the error that existed:

https://www.intel.com/content/altera-www/global/en_us/index/support/support-resources/knowledge-base...

Regards,

Aiman

[SivaKona]

This behavior was due to defective Part. The SOF file worked when S10 GX device was replaced with another fresh one.

Regards

Siva Kona

[NurAiman_M_Intel]

Thanks for sharing the root cause of this issue.

I will proceed to close this case.

Regards,

Aiman