Device support in Intel Quartus Prime Pro

[CHatz]

I have installed the Quartus Prime Pro version and we have purchased a license for this version of the tools.

I am trying to open a Project generated by the Quartus Prime Edition version using an Arria 10 FPGA.

The tools generate a message saying that the Arria 10 FPGA is not supported with this version,

The only FPGA family supported is the Cyclone 10 GX.

[FvM · Accepted solution]

Either you didn't install Arria 10 support or you are running in free mode because the license isn't recognized.

[AR_A_Intel]

Thanks for your answer @FvM. We hope all is well. This thread will be transitioned to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you