Does anyone have a problem with the Quartus Prime GUI not starting?

[TWatt3]

I am using Quartus Prime software 18.0 Lite version.​  When I start the Quartus Prime software, the initial Intel window pops up, but then nothing happens.  I tried re-booting my computer, but no change.  Any idea how to resolve this?

Thanks.

[TWatt3]

​Actually I am using Quartus Prime Lite 18.1 software

[TWatt3]

​I uninstalled the Quartus software and reinstalled it.  Then the GUI opened properly.

Then I exited the software and tried to reopen it, now the GUI does not open.

Help!

[AnandRaj_S_Intel]

Hi @TWatt3​ ,

Can you please provided environment details.

I have checked it with windows 10 and Ubuntu 14.04 lts environment.it's working fine for me.

Regards

Anand

[TWatt3]

​Hi Anand,

I am using Windows 10.

It works the first time after I install the software, but not after that.  I suspect that some monitoring software IT is running may be preventing it from starting.  Still need to verify this.

Thanks.

Todd Watts

[AnandRaj_S_Intel]

​Thanks for update Todd Watts.

Yes, It could be due to IT software. Can you disconnect your pc/laptop from office network and check. So that we can confirm if it is IT related issue or something else.

Regards

Anand

[TWatt3]

​I ran the Quartus Prime software as administrator and now it works.

Thanks.

Todd Watts