Dongle not seen using Version 21.1

[Bondro]

Good morning all,

I just install the latest verion of Quartus (21.1) and the USB Dongle key  is not being seen. When I search the Web I see that you need to install it manually for it to work but it does not show or provide link to how. I have version 15.0 and the dongle is seen just fine. 

What do I need to do to seen the USB dongle?

Rob

[Soumya_M_Intel]

Hi Rob,

Thanks for posting your concern on the forum. Kindly note, this forum is for assistance on getting started (as in registration, downloading, licensing and installing) questions regarding the Intel® oneAPI Toolkits, Intel® Parallel Studio XE and Intel® System Studio.

Since your query is related to the Intel® Quartus 21.1, we are moving this topic to the 'Intel® Quartus® Prime Software' community for further assistance. Our internal team will get back to you there promptly.

Hope you have a nice day ahead.

Regards,

Soumya

[Bondro]

Thanks for the response.. Can someone in this forum help with this Dongle not being seen?

[AqidAyman_Intel]

Hello Rob,

Thanks for reaching out to us.

I acknowledge your issue. I will check with internal team first and get back to you as soon as I can.

Regards,

Aqid Ayman

[AqidAyman_Intel]

Hi Rob,

As per checking on your issue, I was found that the support for Guard ID was removed starting Quartus Std v21.1. Best way is to re-host the license on NIC ID (Mac Add).

Regards,

Aqid Ayman