ERROR IN LAUNCHING PIN PLANNER IN QUARTUS

[Tim25]

Im currently using Quartus 18.1 lite on a M2 MacBook running on parallels Windows 11 Arm and is implementing it on a DE10-Lite board. After clicking on the pin planner in Quartus, it prompts me this error message displayed below and quits the program immediately. May I know if there is any solution to this issue?

Error message :

Version:1.0 StartHTML:0000000105 EndHTML:0000017063 StartFragment:0000000541 EndFragment:0000017025
Problem Details
Error:
Internal Error: Sub-system: DYGR, File: /quartus/ddb/dygr/dygr_place_info.cpp, Line: 3270

Stack Trace:
0x482c4: DYGR_BLK_PHYSICAL_IMPLEMENTATION::PORT_ID::operator unsigned __int64 + 0x2ba80 (DDB_DYGR)
0x1df80: std::_Hash<std::_Umap_traits<DYGR_BLK_PHYSICAL_IMPLEMENTATION::PORT_ID,DYGR_BLK_PORT_INFO const * __ptr64,std::_Uhash_compare<DYGR_BLK_PHYSICAL_IMPLEMENTATION::PORT_ID,STL_HASH_FUNCTOR<DYGR_BLK_PHYSICAL_IMPLEMENTATION::PORT_ID>,std::equal_to<DYGR_BLK_PHYSICAL_IMPLEMENTATION::PORT_ID> >,std::allocator<std::pair<DYGR_BLK_PHYSICAL_IMPLEMENTATION::PORT_ID const ,DYGR_BLK_PORT_INFO const * __ptr64> >,0> >::_Hashval + 0x10 (DDB_DYGR)
0x1f5fe: std::unordered_map<DYGR_BLK_PHYSICAL_IMPLEMENTATION::PORT_ID,DYGR_BLK_PORT_INFO const * __ptr64,STL_HASH_FUNCTOR<DYGR_BLK_PHYSICAL_IMPLEMENTATION::PORT_ID>,std::equal_to<DYGR_BLK_PHYSICAL_IMPLEMENTATION::PORT_ID>,std::allocator<std::pair<DYGR_BLK_PHYSICAL_IMPLEMENTATION::PORT_ID const ,DYGR_BLK_PORT_INFO const * __ptr64> > >::operator[] + 0x1e (DDB_DYGR)
0x1d32b: DYGR_BLK_PHYSICAL_IMPLEMENTATION::populate_port_info_transient_data + 0xff (DDB_DYGR)
0x183f6: DYGR_PLACE_INFO_BODY::set_transient_data_members + 0x66 (DDB_DYGR)
0x33bcb: DYGR_PLACE_INFO_BODY::load_data_from_pdb + 0x83 (DDB_DYGR)
0x15088: DYGR_DIE_INFO_BODY::load_data + 0x2a4 (DDB_DYGR)
0xfdb6: DPF_DEVICE::create_pads + 0xc6 (db_dpf)
0x5aef: DPF_DEVICE::DPF_DEVICE + 0xdf (db_dpf)
0xc6442: PPLQ_DEVICE::load_device_info + 0x132 (prj_pplq)
0x64983: PPLQ_DEVICE::create_device + 0x13 (prj_pplq)
0x6495c: PPLQ_DESIGN::create_device + 0x8c (prj_pplq)
0xc62e4: PPLQ_DESIGN::load_device_info + 0x124 (prj_pplq)
0x1c3c9: PPLQ_DESIGN::PPLQ_DESIGN + 0x1e9 (prj_pplq)
0xc6193: PPLQ_FRAME_WND::load_design + 0x83 (prj_pplq)
0x23538: PPLQ_FRAME_WND::PPLQ_FRAME_WND + 0x228 (prj_pplq)
0x129420: prj_pplq_create_frame_wnd + 0x70 (prj_pplq)
0x1c130: QUI_FRAME_MGR::create_frame_wnd + 0x190 (SYS_QUI)
0x1bd19: QUI_FRAME_MGR::create_frame_wnd + 0x2a9 (SYS_QUI)
0x1c6da: QUI_FRAME_MGR::create_new + 0x11a (SYS_QUI)
0x1c5a1: QUI_FRAME_MGR::create_new + 0xa1 (SYS_QUI)
0x1f632: qui_create_new + 0x42 (SYS_QUI)
0x11c420: QMetaObject::activate + 0x520 (QtCore4)
0xa23f: QAction::activate + 0xdf (QtGui4)
0x3b5c03: QMenu::actionGeometry + 0x443 (QtGui4)
0x3b5a95: QMenu::actionGeometry + 0x2d5 (QtGui4)
0x60794: QWidget::event + 0xd4 (QtGui4)
0x3b6934: QMenu::event + 0x284 (QtGui4)
0x22e95: QApplicationPrivate::notify_helper + 0xf5 (QtGui4)
0x21a8e: QApplication::notify + 0x71e (QtGui4)
0x10d92b: QCoreApplication::notifyInternal + 0x7b (QtCore4)
0x25cfe: QApplicationPrivate::sendMouseEvent + 0x1de (QtGui4)
0x85366: QScrollBar::trUtf8 + 0x10b6 (QtGui4)
0x890b1: QApplication::winMouseButtonUp + 0x2761 (QtGui4)
0x11615b: SetThreadCursorCreationScaling + 0x111edb (USER32)
0xa2b83: SetThreadCursorCreationScaling + 0x9e903 (USER32)
0x9f02b: SetThreadCursorCreationScaling + 0x9adab (USER32)
0x115b4b: SetThreadCursorCreationScaling + 0x1118cb (USER32)
0x132802: QEventDispatcherWin32::processEvents + 0x3e2 (QtCore4)
0x80eb4: QApplicationPrivate::openPopup + 0x204 (QtGui4)
0x10a88b: QEventLoop::exec + 0x22b (QtCore4)
0x10ce6f: QCoreApplication::exec + 0xdf (QtCore4)
0x197b: qgq_main + 0x7b (quartus)
0x12e98: msg_main_thread + 0x18 (CCL_MSG)
0x1467e: msg_thread_wrapper + 0x6e (CCL_MSG)
0x16660: mem_thread_wrapper + 0x70 (ccl_mem)
0x12761: msg_exe_main + 0xa1 (CCL_MSG)
0x24e7: WinMain + 0x127 (quartus)
0x1e58: __tmainCRTStartup + 0x148 (quartus)
0xef62b: uaw_wcsrchr + 0xe9b6b (KERNEL32)
0x8660f: uaw_wcsrchr + 0x80b4f (KERNEL32)
0x1ba2d7: ZwWaitLowEventPair + 0x1abb97 (ntdll)

End-trace

Executable: quartus
Comment:
None

System Information
Platform: windows64
OS name: Windows 10
OS version: 10.0

Quartus Prime Information
Address bits: 64
Version: 18.1.0
Build: 625
Edition: Lite Edition

[sstrell]

As much as I love the Mac, you're trying to run Windows software in an unsupported OS (Windows 11) for that version of Quartus (18.1; 6 year old software at this point) in a virtual machine!  I'm surprised it worked at all.  Try a more recent version of Quartus Lite or Standard.

[ShengN_Intel]

Hi,

You may check the Operating System (OS) Support list here https://www.intel.com/content/www/us/en/support/programmable/support-resources/design-software/os-support.html

Based on internal previous message, MacBook is not officially supported OS yet.

Thanks,

Best Regards,

Sheng