I am trying to compile some example code provided by my University; however, I am getting the error message: "C9555E: Failed to check out a license." When I go into the ARM licence manager, everything appears to be correct: I get a green tick, the licence name, and the licence origin/directory, which all appear to be correct, based on the instructions I was provided. Note, we have to access our licence from a university website, via a VPN, rather than having individual licences but this has worked for all the other students.
I also have QuartusLite 17.1 installed on my PC. I read here... https://community.intel.com/t5/Intel-FPGA-Software-Installation/Error-C9555E-Failed-to-check-out-a-license/m-p/640136#M225 that you may need valid licences for both in order to run the software. However, when I look on Intel's Licence Self-Service it says Quartus Prime Lite does not require a licence and therefore does not provide any keys. Regardless, my version of QuartusLite works correctly.
Can someone, please, help me resolve this licencing issue?
Welcome to Intel forum. To further understand the issue, could you get me the:
1) Debug/error.log file
2) Error message screen shot
3) Screenshot of Quartus II>>tools>>license setup
4) Machine OS information
5) Quartus version used
6) Output of “lmutil lmstat –a –c <port>@<address>” server and client
7) License.dat file
For privacy, you can also reply/attach file in private message.
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