Intel® Quartus® Prime Software
Intel® Quartus® Prime Design Software, Design Entry, Synthesis, Simulation, Verification, Timing Analysis, System Design (Platform Designer, formerly Qsys)
Announcements
Intel Support hours are Monday-Fridays, 8am-5pm PST, except Holidays. Thanks to our community members who provide support during our down time or before we get to your questions. We appreciate you!

Need Forum Guidance? Click here
Search our FPGA Knowledge Articles here.
15320 Discussions

HTTP 500 or 504 status code every time I try to download Quartus Prime software

NDown3
Beginner
279 Views

I am attempting to download the lite version 18.1 of the quartus prime software from https://fpgasoftware.intel.com/ and after clicking the download button it takes me to a log in page. After logging in to that page, I always receive a 500 or 504 error and do not get the download. If I try again, it will repeat the process and I still get the error. This happens whether I am logged in already or not logged in (it will take me to the login page no matter if I am logged in already).

 

Here are the errors. I will only get one of them at a time, it seems random which one I will get. The "contact us here" links to an invalid IP address, probably because it is internal to Intel. Can you please help me with this error?

 

Intel Website 500 Error (also getting 504 error).png

 

Intel Website 504 Error (also getting 500 error).png

0 Kudos
2 Replies
Kenny_Tan
Moderator
116 Views

I try on myside and it is fine. Can you try different browser? Or try on different computer to see if this happened?

Kenny_Tan
Moderator
116 Views

any update?

Reply