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NDown3
Beginner
204 Views

HTTP 500 or 504 status code every time I try to download Quartus Prime software

I am attempting to download the lite version 18.1 of the quartus prime software from https://fpgasoftware.intel.com/ and after clicking the download button it takes me to a log in page. After logging in to that page, I always receive a 500 or 504 error and do not get the download. If I try again, it will repeat the process and I still get the error. This happens whether I am logged in already or not logged in (it will take me to the login page no matter if I am logged in already).

 

Here are the errors. I will only get one of them at a time, it seems random which one I will get. The "contact us here" links to an invalid IP address, probably because it is internal to Intel. Can you please help me with this error?

 

Intel Website 500 Error (also getting 504 error).png

 

Intel Website 504 Error (also getting 500 error).png

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2 Replies
KennyT_Intel
Moderator
41 Views

I try on myside and it is fine. Can you try different browser? Or try on different computer to see if this happened?

KennyT_Intel
Moderator
41 Views

any update?

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