I am having trouble opening the DE2-115 Control Panel and also with the Quartus II version 13.0 compiler

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I am having trouble opening the DE2-115 Control Panel and also with the Quartus II version 13.0 compiler

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When I try to open the DE2-115 board Control Panel on my PC, I get a download error message and the Control Panel only opens 95%. Also, I am unable to successfully compile a schematic which I created with Quartus II version 13.0. I am also unable to obtain a license to program my board.

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