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I can't install USB Blaster driver on Win10.

IanC
Beginner
1,303 Views

I follow this procedure is not working.

https://www.terasic.com.tw/wiki/Altera_USB_Blaster_Driver_Installation_Instructions

 

My PC info is in picture 1.

The Win10 already has the driver matched to it when I plug in the USB blaster (picture 2).

I uninstalled the original driver, which appeared as another name, not USB Blaster (picture 3).

 

I use this way can install the driver, and the programmer shows no hardware and can't find it.

Also, the jtagserver.exe is running (picture 5).

https://www.reddit.com/r/FPGA/comments/11y8sqr/help_me_please_windows_cannot_recognize_usb/

 

The certificate is like picture 4.

I used the programmer version 22.1std lite edition.

My device is USB Blaster Rev. C.

Or could it be my USB Blaster has an issue?

I only have one, so I can't replace another and do the test.

 

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5 Replies
sstrell
Honored Contributor III
1,268 Views

USB Blaster should not show up as "serial converter".  Did you try following Intel's instructions: https://www.intel.com/content/www/us/en/support/programmable/support-resources/download/usb-blaster.html

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IanC
Beginner
1,257 Views

Yep, I already tried still not working.

My USB-Blaster hardware IDs compared to driver SW content are different.
So the driver couldn't recognize this device.

 

I appreciate your help and time.

 

PS:
My USB-Blaster ID:
USB\VID_0403&PID_6001

The driver recognizes ID:
USB\VID_09FB&PID_6001

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NazrulNaim_Intel
Employee
1,157 Views

Hi,

 

Sorry for the delay. Thank you for reaching out. Allow me some time to look into your issue. I shall come back to you with findings.

 

Thank you for your patience.

 

Best Regards,

Nazrul Naim


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NazrulNaim_Intel
Employee
1,106 Views

Hello,


Sorry for the delay. For your issue, please follow the steps that will be provided in the link attach below.


Link : http://www.terasic.com.tw/wiki/Windows_encountered_a_problem_installing_the_drivers_for_your_device


Hope that answers your question.


Best Regards,

Nazrul Naim


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NazrulNaim_Intel
Employee
1,040 Views

Hi,


As we do not receive any response from you on the previous question/reply/answer that we have provided, please login to ‘https://supporttickets.intel.com’, view details of the desire request, and post a feed/response within the next 15 days to allow me to continue to support you. After 15 days, this thread will be transitioned to community support. The community users will be able to help you on your follow-up questions.


Regards,

Nazrul Naim


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