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GLees
New Contributor I
9,400 Views

Is anybody else completely dissatisfied with this new forum?

This used to be a robust forum, lots of new questions everyday and, most impotantly, lots of responses. This new forum is clunky and time consuming to navigate. Nobody seems interested anymore. I used to check-in everyday to see what's new. Not any more.

112 Replies
corestar
New Contributor I
107 Views

I've been complaining as much as anyone about the new forums, so I thought I'd mention something positive. It really seems like Intel engineers are taking a greater role in the forums. I don't recall that happening in the old ones. I posted a message about a bug in 18.1 (the bad news) and they actually seem to have reproduced it, acknowledged it, and promised to fix it in a future release (the good news). That never happened, at least to me, with Xilinx.

 

I'll be honest; I've been actively looking at going back to Xilinx. But after using Vivado for a while, it all came back to me at just how horrid Vivado is. And the Xilinx forums have vastly more traffic, but not vastly more useful answers. I really want to stay with Altera.

 

If Intel would make some sort of commitment that they are not abandoning MAX 10 and Cyclone V level chips and also recognize their SoC tools are garbage, it would make that decision a whole lot easier.

 

It's interesting that Intel has a team of people (not sure how large) working on these forums, but when it came to their FPGA SoC tools, they decided to use unmodified off the shelf tools from ARM and U-BOOT.

Pvand1
Novice
107 Views

I got left behind when the forum moved, but now I can see and reply again. This means I have a lot of reading up to do and the first thi g I notice is having to unfold a lot of stuff. I understand why it is there, but at first glance it doesn't seem that handy. But i'll give it a go the coming days and see if I can start co tributing again. (This is also a test to see if I can really post replies.)

MaryT_Intel
Community Manager
107 Views

Hi, What do you mean you have to 'unfold a lot of stuff'? We're trying to improve the site so I'm interested in hearing any issues you may be experiencing so we can fix them. Thanks,

Mary T.

Community Manager

corestar
New Contributor I
107 Views

Well, if it's any consolation, the "modernized" Xilinx forums introduced a week or so ago makes the Altera forums look like the work of genius.

 

Well designed support forums has ceased to be a possible reason to move back to Xilinx.

MFaiz
Beginner
107 Views

HI, I agree wih Gleez. The previous forum was engaging, in the new Forum it feels like I am lost. Earlier I used to just all the questions posted wrt OpenCL everyday. Now I hardly check the forums, as it is not sub categorized properly.

 

Earlier Forums were more engaging and used to get response very fast. Now most of the questions go unanswered or get response weeks of posting the question.

 

Hope this will be taken positively by Intel, to improve there customer engagement.

HRZ
Valued Contributor II
107 Views

A new version of the forum was promised to be unveiled in November/December time frame with many improvements including better categorization. I guess we will have to wait until the new version is released.

CV1
Novice
107 Views

I hate this, i cant find anything, im in tears.

 

What was wrong with the old one?

Were users complaining?

Since users and helpers arent being paid, here by their good graces, WHY make it harder for them?

corestar
New Contributor I
107 Views

Good grief, I did not think Intel could make the forums worse, but I was wrong! Has anyone in the group that designs these forums ever actually used a forum? Do you do any testing at all?

 

When you go to the main FPGA forum, you can no longer right-click on a sub forum and open it in a new tab (tried FireFox and IE). This was a nice way to get back to the main forum page when done. Ok, I'll just have to hit back a few times. NOPE! When you hit back, it takes you to the main Intel community and not the FPGA forums.

 

You still have the "More Answers" and "View More" ....

 

 

HRZ
Valued Contributor II
107 Views

I finally got access to the forum again since my access was broken after the update... Indeed not much has been improved in the promised update. The only step forward that I can see is that posts now fill the horizontal space. A couple notes:

 

  • As corestar mentioned, "More Answers" and "View More" are back even though they were already removed in the previous version.
  • Topics are still sorted by "Latest post" instead of "Most recent activity" by default. Furthermore, the time written under the post title still shows the time of first reply rather than the last.
  • Subcategories were not introduced for the large FPGA sections.
  • The editor is heavily borked. Backspace and Delete keys remove two characters at a time in most cases. Enter also adds two new lines. CTRL + Z (undo) acts erratically and removes too much text at a time. CTRL + Y (redo) does not even work. Submitting replies takes A LONG time. I had to write this reply in a text editor and copy/paste it into the forum since it is nearly impossible to write more than one line with the current editor.
  • The "Search the community or Ask a Question" bar obstructs half of the screen when you reach the end of a topic.

 

These are likely not the only problems since I have used the forum for only a couple of minutes.

 

MaryT_Intel
Community Manager
107 Views

You're right, that should not happen. Thanks for noting it. I'll take it back to our team to address.

 

Also, the FPGA team is still working on creating those sub categories everyone's been asking about. They're in process now and we expect them to go live in January for you.

Thanks for everyone feedback and input, we appreciate it.

 

Mary T.

Community Manager

Pvand1
Novice
107 Views

Well I can't sleep and have exausted my other go-to's and decided to give it another try. My biggest issues, apart from the previously mentioned is the total lack of mobile browser compatibility. All I see on my 10" tablet is a big blue bar wit an intel logo and some links, another big blue bar with community and my account number (that now I seem to be able to edit but there is no save button) and below that a search bar. Ah, if I scroll the searchbar disappears and I can now see the lines :). It would be really great to see thhe texts full-width, or at least twice the current size. Apart from my keyboard my screen is showing mabe 10% interesting stuff. i.e. this textbox.

 

Also I dislike the js void links on the first page. If I just browse the forum to see if I can help someone out I would like to visit that page and then open the 8 links in separate tabs (or have a recent posts page with all of them) instead of going back to the first page. Each time and clicking trough the links. But I seem to remember chatting about this stuff with a research group, did none of that feedback make it trough?

 

When me and my collegues were complaining about Xilinx' documentation and forum I used to suggest using Intel/Altera partially because of the good forum support, searching wasn't always easy, but it was easier to use than this. I've stopped suggesting Intel now. I propose Lattice instead.

 

[Edit] Now I know why the void links are there, more than 4 tabs crashes the browser. Positive thing: this edit box is exactly what I wanted when I said the stuff about screen utilization. But where is the save button here? Found it, I just needed to rotate into portrait orientation...[/edit]

sstrell
Honored Contributor II
107 Views

  • "Topics are still sorted by "Latest post" instead of "Most recent activity" by default. Furthermore, the time written under the post title still shows the time of first reply rather than the last.

 

 

@HRZ, this is not my experience. As long as I'm logged in, the default is "Most recent activity," as it should be. If I'm not logged in, it's set to "Latest post".

HRZ
Valued Contributor II
107 Views

You are correct. I just checked again and the default is "Most recent activity" after I log in. I guess the forum admins should also change the default value for when the user is not logged in to keep things consistent.

CV1
Novice
107 Views

Another problem is that the threads no longer show as closed. I can see a Best Answer but that itself shouldnt mean no further replies should be posted. Previously, the thread showed Locked at the bottom. Not seeing that, I posted three times today only to have the posted rejected because its only then that you find out its locked.

HRZ
Valued Contributor II
107 Views

Great point mentioned by the above user (whose name seems to be garbled for some reason). Indeed this is another regression after the update that now, all the "links" on the sections show up as "javascrip:void(0);", making it impossible to open multiple threads in parallel in different tabs. I had encountered this issue also before the update, but that was only when I did not wait long enough for the page to load completely.

 

Another thing to mention is that the forum really needs a proper “quote” feature; or maybe there is one but I cannot find it. The new tree-based replying could be considered as replacement for quoting, but it has a big disadvantage which is the fact that it breaks the order of the posts; i.e. if someone makes post A and someone else makes post B after it and then someone else replies to post A directly, the reply will end up before post B even though it was made later. In a big active thread, this is going to make it very difficult to tell which post is new and which is old.

Pvand1
Novice
107 Views

like I wrote before I missed recent post, but I found something like it: on https://forums.intel.com/s/ and then click the all discussions, but it would be nice to have this for FPGAs only and not for ALL Intel products.

 

As to my garbled nickname I cannot change it to anything that resembles the nickname I had on the Alteraforum (pietervanderstar).

Pvand1
Novice
107 Views

It would also be nice to have support for Verilog and VHDL in the code markup. Now only a few of the keywords are recognised, while sometimes the Verilog ' operator (or whatever the proper name is) sometimes gets mistaken for start of string/comment as all text after is green.

Pvand1
Novice
107 Views

Just got a new issue, the view more button disappeared, which means I cannot view the last post in longer threads (such as this one).

MaryT_Intel
Community Manager
107 Views

Hi @Pvand1​ ,

Regarding: the view more button disappearing on you, can you let me know which browser you're using?

 

In the meantime, from inside the very first post, you can select 'Go To Latest Reply". Does that help?

Let us know on that browser so we can investigate for you. Thank you,

 

Mary T.

Community Manager

 

 

Hazlina_Intel
Moderator
107 Views

​Hi @corestar​ , looks like the forums handle the insert of the long code correctly now. Can you please double check and let me know if this is still an issue?

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