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Hi GStre,
May I know, what do you mean by "to pull a ticket"? Perhaps you could provide more details on the question or your request. Then we could provide the appropriate to address your question or request.
Thank you.
Regards,
Nooraini
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Hi Nooraini,
Exactly ! Support Request, new case, AKA Ticket.
Regards,
George
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Hi GStre,
Are you asking about SR(Service Request) that is migrated into IPS (Intel Premier Support)? If yes, as far I know only select customers are eligible for Intel Premier Support access. You may refer the explain from this forum thread about the Intel Premier Support access:
Regards,
Nooraini

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