Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Beginner
742 Views

Is anybody else finding it impossible to pull a ticket these days?

0 Kudos
3 Replies
Highlighted
3 Views

Re: Is anybody else finding it impossible to pull a ticket these days?

Hi GStre,

 

May I know, what do you mean by "to pull a ticket"? Perhaps you could provide more details on the question or your request. Then we could provide the appropriate to address your question or request.

 

Thank you.

 

Regards,

Nooraini

0 Kudos
Highlighted
Beginner
3 Views

Re: Is anybody else finding it impossible to pull a ticket these days?

 

Hi Nooraini,

Exactly !  Support Request, new case, AKA Ticket.

Regards,

George

0 Kudos
Highlighted
3 Views

Re: Is anybody else finding it impossible to pull a ticket these days?

Hi GStre,

 

Are you asking about SR(Service Request) that is migrated into IPS (Intel Premier Support)? If yes, as far I know only select customers are eligible for Intel Premier Support access. You may refer the explain from this forum thread about the Intel Premier Support access:

https://forums.intel.com/s/question/0D50P000043q9p4/does-anyone-know-what-is-the-requirement-to-get-...

 

Regards,

Nooraini

 

0 Kudos