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JTAG connection Issues with Intel FPGA Development Environment

roy970509
Novice
3,007 Views

Hello,

I am currently encountering some issues with my Intel FPGA development environment and would appreciate assistance. I am using Quartus Prime Pro version 18.1.2.277, and the device in use is the Stratix 10 TX 1ST280EY2F55E1VG.

USB-Ballaster II is detected, but the device shows 'Unable to connect.' Additionally, when attempting to run the board test system, the error message 'Fail to register GUI application!' appears, preventing the execution. Despite trying to lower the JTAG clock as instructed, the connection issue persists.

Thank you for your assistance.

 

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roy970509_0-1701774670290.png

 

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sstrell
Honored Contributor III
2,988 Views

Are you trying to do remote JTAG, because that is what is showing as failing.  In the Programmer Hardware Setup, go to the Hardware Settings tab instead and select the USB Blaster from the pop-up list.  That should do the trick.  Your jtagconfig output means that you're seeing the device. 

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roy970509
Novice
2,968 Views

Thank you for your response. I'm curious if my understanding is correct that 'Hardware Settings' and 'Remote JTAG' refer to different configurations. Additionally, I'd like to inquire about the issue with the board test system (BTS). I'm encountering an error when running BTS, and despite following all the provided instructions, the problem persists. The error message is as follows:

Failed to register GUI application!
 
Please make sure the following settings are correct:
-Make sure device list on JTAG chain is correct.
-Only one application instance is opened.
-All service is closed which is opened or claimed by system-console.
-Connect the board through on board USB-Blaster II.
 
If all settings are correct and still have the problem, you can try the following methods and then restart this application:
-Lower Jtag Clock with "jtagconfig --setparam <cable> JtagClock <value>" command.
-End java and jtagserver.exe process on Windows Task Manager.
-Power cycle the board.
-Restart your computer.
-Reconfigure the system MAX image.
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sstrell
Honored Contributor III
2,916 Views

Remote JTAG is having the board connected via USB blaster to a computer in one location (a JTAG server) and then you access it remotely from another computer.  You don't seem to be doing this.  Just go to the Hardware Settings and make sure the direct connection works.

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NurAiman_M_Intel
Employee
2,957 Views

Hi,


Could you-


1.Download the BTS installation from our website: https://www.intel.com/content/www/us/en/products/details/fpga/development-kits/stratix/10-tx-signal-integrity.html


 select ES2 (if you are using an ES2 version of the board). Once downloaded please try to update with the following .pof

\examples\max5\max5.zip\system_max5\output_files\max5.pof


2.     Please restart computer and power cycle the dev kit before you configure.

Let’s see if these works.


Another solution that you can try is apart from above, lower the JTAG frequency to 16MHz.


Regards,

Aiman



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roy970509
Novice
2,940 Views

Thank you for your response.

I'm curious about which version you're referring to as ES2.
I have been running the program with the file in the red box so far.  Should I proceed with the file in the blue box?

Additionally, I tried lowering the JTAG frequency to 16MHz, but it was not successful.

roy970509_0-1701853258477.png

 

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NurAiman_M_Intel
Employee
2,904 Views

Hi,


Have you try sstrell suggestion?


Regards,

Aiman


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roy970509
Novice
2,865 Views

Hello, thanks to your advice, I successfully ran the BTS program.

 

Can I adjust the data rate or output voltage swing level in BTS?

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NurAiman_M_Intel
Employee
2,848 Views

Hi,


Are you trying to adjust the data rate and output voltage swing level for GPIO pin?


Regards,

Aiman


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roy970509
Novice
2,800 Views
I want to adjust them for SMA 2.4mm pins
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NurAiman_M_Intel
Employee
2,707 Views

Hi,


There is no option to adjust output voltage swing in the BTS.


You can refer to the link below on things you can do for BTS.


6.3.5. The XCVR Tab (intel.com)


Regards,

Aiman


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roy970509
Novice
2,660 Views

Yes, I understand that it is not possible to adjust the output swing in the BTS.

 

Is it also correct that the output data rate cannot be adjusted?

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NurAiman_M_Intel
Employee
2,555 Views

Hi,


Yes, you are right.


Regards,

Aiman


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NurAiman_M_Intel
Employee
2,382 Views

I’m glad that your question has been addressed, I now transition this thread to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you.


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