Max V 5M80ZE64C5N examine / Verify Failure still unsolved

[TN-Notebooks]

Hallo

the Issue is still unsolved but in the Thread i get no answer a log time ......

https://community.intel.com/t5/Programmable-Devices/Max-V-5M80ZE64C5N-examine-Verify-Failure/m-p/1543982/emcs_t/S2h8ZW1haWx8dG9waWNfc3Vic2NyaXB0aW9ufExPWjNWMVM2Q1BENUtEfDE1NDM5ODJ8U1VCU0NSSVBUSU9OU3xoSw#M93492

Synology Board with 5M80ZE64C5N 

PL-USB Blaster RCN  Rev C

Software 

Win 10 

Device selected 5M80ZE64

selectable  Boxes ( dark grey ) : Blank check - examine - erase

not selectable  Boxes ( light grey ) : Programm - verify - security Bit - ISP Clamp

( exactly same on Brand new chip  )

Examine successful 100%

File saved 

USM and CFM appear

Verify USM pass

Verify  CFM Fail

Message  : 

209048 verfy failure on devive number 1

209012 Operation failed

--------------------

to check the behavior i bought a brand new DK-DEV-5M570ZN Development Kit

connection all fine.

Erase performed success

Blank Check  success

now examine the erased blank Chip  - save the File and now verify  of the examined erased/blank chip

........ Failed 

So this is not a Hardware or Security Bit Problem  -- seem to be a Bug in Quartus

[Fakhrul]

Hi TN-Notebooks,

Based on the previous thread you mentioned, I believe you only wanted to examine the board for the cloning purpose, correct?

If you have no issue with examine, may I now the reason you would like to verify it?

Regards,

Fakhrul

[TN-Notebooks]

Hallo

"Based on the previous thread you mentioned, I believe you only wanted to examine the board for the cloning purpose, correct?"

--> Yes this is correct

"If you have no issue with examine, may I now the reason you would like to verify it?"

--> This is wrong.

The examined Files are not working - they are empty.  Examine is not working.

If i install on a Clone the examined File  its not working.

So finally verify confirms correctly that the examine File do not agree with the Source Chip.

Seem that Examine is Faulty by Quartus Software 

This Faulty Examine behavior is confirmed with my Boards and a original Development Board.

---

[Fakhrul]

Hi TN-Notebooks,

I'm still checking on the root cause of this. Meanwhile, can you try to use the latest version of Quartus lite? let's see the result;

Intel® Quartus® Prime Lite Edition Design Software Version 23.1

Regards,

Fakhrul

[TN-Notebooks]

Hallo

i installed the latest Quartus lite 23.1

same Behavior - same Fault

UFM examine and Verify ok

CFM examine and Verify fail

File attached

[TN-Notebooks]

Any News on this Case ?

[Fakhrul]

Hi TN-Notebooks,

I am currently searching internally for the required details to address this matter. My apologies for the delay. I will provide you with an update as soon as we acquire the necessary information.

Regards,

Fakhrul

[Fakhrul]

Hi TN-Notebooks,

Sorry for the delay. Upon checking, it appears that this issue has been resolved starting from Quartus 23.1 standard version?

Could you try with 23.1 standard version this time?

Regards,

Fakhrul

[TN-Notebooks]

I have no lizenz for the 23.1 standard version

But

The stand alone Programmer of the Standard Version i already tried and the Failure is NOT solved .

[Fakhrul]

Hi TN-Notebooks,

Could you try the following step:

1. Uninstall the current usb blaster driver, then try to update the driver to the higher version, such as usb blaster driver for 17.1 or later version.

2. If it is impossible to update the usb blaster driver ,we recommend you to modify the JTAG circuit on your board, and adjust the pull-up resistor of TCK TMS to modify jtag timing.

Regards,

Fakhrul

*Please be informed that we will be out of office from 8/April to 12/April due to a public holiday here. Kindly expect some delay in response if you are going to post an update.

[TN-Notebooks]

Hallo,

i never had or used a version older than 17.1

so fur sure its a usb blaster driver for 17.1 or later version .

Prior last Test i deinstalled ALL Software and installed everything from  the latest Quartus lite 23.1

Thomas

[Fakhrul]

Hi TN-Notebooks,

Upon checking, I found out that the lates supported Quartus software for MAX V is 21.1 both for the standard and lite versions. You may check it here: Intel® Quartus® Software Latest Version for Device Support

Please try with the latest supported Quartus version (21.1) and let me know the outcome.

Thanks,

Fakhrul

[TN-Notebooks]

Hallo,

the Versions 18.x  up to Version 22.x  (21.1 included )  is not useable because it have a other Bug

If you Examine you can not save the File and the Software closes by itself .

see

https://community.intel.com/t5/Intel-Quartus-Prime-Software/saving-the-examined-data-of-Max-V-failed-in-the-Intel-Quartus/m-p/1528737#M80146

This Bug is solved in the Version 23

But the Standalone Programmer should support the MAX V also in Version 23.x  ??

[Farabi]

Hello,

We have discussed with engineering on this, and several tests has been performed on MAXV devkit to examine the contents.

We don't observed any error and able to download the image from the device successfully.

Is it something related to your design specifically? Moving forward, we need help from you to provide below items:

1. Can you share the design so we can replicate the issue on our setup?
2. How many devices you observed failing to examine? eg. 2 out of 10

regards,

Farabi

[TN-Notebooks]

Hallo

to check the behavior i bought a brand new DK-DEV-5M570ZN Development Kit

connection all fine.

Erase performed success

Blank Check  success

now examine the erased blank Chip  - save the File and now verify  of the examined erased/blank chip

........  ok for UFM  but Failed for CFM  

 i tried also on several different Synology NAS Systems.

affected 10 of 10  ---- ALL

as Programmer  i use   PL-USB-BLTR-RCN   on Cable  2006 Altera P06-18025R-00 RoHS

[Fakhrul]

Hi TN-Notebooks,

We are checking with the internal team and will update to you within this week.

Regards,

Fakhrul

[Farabi]

Hello,

This need to be escalated to engineering to make sure they provide the fix.

regards,

Farabi

[TN-Notebooks]

Hallo 

additional  Info

for further investigation i bought a

PL-USB2-Blaster       original Altera 

Same Failure  also with this Programmer.

Problem NOT solved

[Fakhrul]

Hi TN-Notebooks,

I have sent you an email to get in touch and provide updates, as we have escalated this issue to our Engineering Team. Consequently, this thread will be transitioned to community support.

Regards,

Fakhrul