Intel® Quartus® Prime Software
Intel® Quartus® Prime Design Software, Design Entry, Synthesis, Simulation, Verification, Timing Analysis, System Design (Platform Designer, formerly Qsys)
Announcements
Intel Support hours are Monday-Fridays, 8am-5pm PST, except Holidays. Thanks to our community members who provide support during our down time or before we get to your questions. We appreciate you!

Need Forum Guidance? Click here
Search our FPGA Knowledge Articles here.
15548 Discussions

Platform Designer 20.1 stuck on splash screen

jeydoux
Beginner
320 Views

Hi

 

We recently installed Quartus prime Pro 20.1. When we want to open "Platform Designer", this latter is stuck during the splashcreen.

To reproduce the issue: 

  • we set the environment  variable: "export QUARTUS_ROOTDIR_OVERRIDE=$INSTALL_$PATH_201"
  • we launch Quartus: "${QUARTUS_ROOTDIR_OVERRIDE}/quartus/bin/quartus"
  • we try to open "Platform Designer" (on "task" menu):

Platfom_Designer_stuck.png

 

Thanks in advance,

Julien

 

0 Kudos
3 Replies
RichardTanSY_Intel
238 Views

May I know which OS are you using? Is this happen with the previous Quartus version or only with Quartus Prime Pro 20.1?

jeydoux
Beginner
238 Views

Hi ShyanYew

 

Our system is a 64bits:  Red Hat Enterprise Linux Server release 7.5

 

Quartus 17.1pro and Quartus 19.4 are working well in our plaftorm with for Arria10 projects.

So, it's only happen on Quartus 20.1pro.

 

Thanks

RichardTanSY_Intel
238 Views

Hi, unfortunately I am not able to duplicate the issue, even with the same OS.

Could you try to uninstall and reinstall the Quartus?

Intel recommends that your system be configured to provide virtual memory equal to the recommended physical RAM that is required to process your design.

 

Quartus Download link: https://fpgasoftware.intel.com/20.1/?edition=pro&platform=linux

System and Software Requirements: https://fpgasoftware.intel.com/requirements/

 

 

Reply