QSYS 1st timer -- JTAG to Avalon Master Bridge fails in System Console

[Altera_Forum]

Newer user of QSYS and System console here. 

 I have a JTAG-Avalon master connected as in qsys interconnect picture below. When I try to open service to the only master that is recognized (named phy_0) it fails.  1. Why is the master called phy_0? (I thought it should be master_0 - is this another IP block? 2. Why does to open service fail?  (See second picture of the system-console for commands and hierarchy of what system console is able to "register")  IDEAS? THanks! Forest  http://www.alteraforum.com/forum/attachment.php?attachmentid=12180&stc=1  http://www.alteraforum.com/forum/attachment.php?attachmentid=12181&stc=1

[Altera_Forum]

Could you post your images in a zip file or use a different format? The forum has reduced their size and they are unreadable.

[Altera_Forum]

Oh yeah, thanks for pointing that out. clips.zip attached.