Quartus 21.1 crashes every ~5 minutes while working with Signal Tap

[Val3]

Problem Details
Error:

*** Fatal Error: Access Violation at 00007FFDA5AA6840

Module: quartus.exe

Stack Trace:

   0x20683f: QQuickYAnimatorJob::`vftable' + 0x1b3f (Qt5Quick)

   0x20c6ad: QTranslator::translate + 0x1dd (Qt5Core)

   0x217745: QVariant::QVariant + 0xb5 (Qt5Core)

   0x1fc9a6: QMetaCallEvent::allocArgs + 0x116 (Qt5Core)

   0x205d45: QObject::setProperty + 0x245 (Qt5Core)

    0x75673: SEDQ_FRAME_WND::get_plugin_menu + 0xf3 (sld_sedq)

     0xc52e: SEDQ_FRAME_WND::SEDQ_FRAME_WND + 0x5be (sld_sedq)

   0x102e8a: sld_sedq_create_frame_wnd + 0x8a (sld_sedq)

    0x1c729: QUI_FRAME_MGR::create_frame_wnd + 0x1b9 (SYS_QUI)

    0x1c2cd: QUI_FRAME_MGR::create_frame_wnd + 0x28d (SYS_QUI)

    0x1f620: QUI_FRAME_MGR::open_file + 0x430 (SYS_QUI)

    0x639f6: QUI_TOOLS_MENU::sedq_action + 0x1b6 (SYS_QUI)

   0x1fa79f: QMimeData::urls + 0x13af (Qt5Core)

     0x7116: QAction::activate + 0x136 (Qt5Widgets)

   0x161ee7: QMenu::actionGeometry + 0x457 (Qt5Widgets)

   0x161d55: QMenu::actionGeometry + 0x2c5 (Qt5Widgets)

   0x167348: QMenu::mouseReleaseEvent + 0xb8 (Qt5Widgets)

    0x3a0a5: QWidget::event + 0x145 (Qt5Widgets)

   0x1635bb: QMenu::event + 0x17b (Qt5Widgets)

    0x179ec: QApplicationPrivate::notify_helper + 0x13c (Qt5Widgets)

    0x156f0: QApplication::notify + 0x7d0 (Qt5Widgets)

   0x1da558: QCoreApplication::notifyInternal2 + 0xb8 (Qt5Core)

    0x18d51: QApplicationPrivate::sendMouseEvent + 0x331 (Qt5Widgets)

    0x62022: QSizePolicy::QSizePolicy + 0x2792 (Qt5Widgets)

    0x60276: QSizePolicy::QSizePolicy + 0x9e6 (Qt5Widgets)

    0x179ec: QApplicationPrivate::notify_helper + 0x13c (Qt5Widgets)

    0x1598e: QApplication::notify + 0xa6e (Qt5Widgets)

   0x1da558: QCoreApplication::notifyInternal2 + 0xb8 (Qt5Core)

    0x5b733: QGuiApplicationPrivate::processMouseEvent + 0x723 (Qt5Gui)

    0x46e0a: QWindowSystemInterface::sendWindowSystemEvents + 0x9a (Qt5Gui)

   0x2273bd: QEventDispatcherWin32::processEvents + 0xbd (Qt5Core)

    0x59b48: qt_plugin_query_metadata + 0x1db8 (qwindows)

   0x1d63b0: QEventLoop::exec + 0x1a0 (Qt5Core)

   0x1d924a: QCoreApplication::exec + 0x14a (Qt5Core)

     0x10bb: qgq_main + 0x8b (quartus)

    0x13638: msg_main_thread + 0x18 (CCL_MSG)

    0x1494e: msg_thread_wrapper + 0x6e (CCL_MSG)

    0x18520: mem_thread_wrapper + 0x70 (ccl_mem)

    0x12df1: msg_exe_main + 0xa1 (CCL_MSG)

     0x20c6: WinMain + 0x156 (quartus)

     0x16d2: __scrt_common_main_seh + 0x116 (quartus)

    0x17033: BaseThreadInitThunk + 0x13 (KERNEL32)

    0x52650: RtlUserThreadStart + 0x20 (ntdll)

End-trace

Executable: quartus
Comment:
None

System Information
Platform: windows64
OS name: Windows 10
OS version: 10.0

Quartus Prime Information
Address bits: 64
Version: 21.1.0
Build: 842
Edition: Standard Edition

Quartus unexpectedly crushes while working with Signal Tap. It's happened couple times in last half of an hour. 

[SyafieqS]

Hi Valeriy,

Is it possible for you to attach the design or small design that replicate the issue?

I will reproduce and work on it.

[Val3]

It's not reproducible  today, sorry.

[SyafieqS]

So, the issue is intermittent ?

Can you attach the qar or zip, let me replicate at my end if that's possible

[Val3]

Thank you for your attention.

I suggest to close this case because it's no longer reproducible.

Best regards,

Val

[AEsqu]

I noticed that signal tap crashes when the .stp file is moved to another folder,

looks like some paths are then not valid and it crashes.

[SyafieqS]

I’m glad that your question has been addressed, I now transition this thread to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you.