Quartus FPGA Self Service Licensing Activation number invalid

[BRUSARM]

When I log into Intel® FPGA Self-Service Licensing Center I don't see my Quartus license I just purchased, and I can't generate the license when I use my activation #, it just keeps saying Invalid Activation Number. When I choose All licenses it shows nothing there. Please Help!

[AR_A_Intel]

Hello

Welcome to INTEL forum. To further check could you provide the details

Name :

Email Address :

Company Name :

Company Address :

NICID(Mac Add) :

Activation Code (LAC):

Product:

For privacy, reply/attach file in private message.

[BRUSARM]

I cannot post that info on a public forum, could you include an email address that I may send the info needed to? Thanks!

[AR_A_Intel]

We PM you a private message. Hope you received it. 

[AR_A_Intel]

Solution is provided in private message mail. This thread will be transitioned to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you