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Quartus crashes crashes when open dialog box

Tarta
Beginner
2,187 Views

Hi,

when attempting to save or open a project quartus prime 21.1 lite edition crashes.

It crashes in the moment the dialog box appear. 

I tried to uninstall and reinstall but it doesn't work.

0 Kudos
1 Solution
ShaneC
Beginner
1,723 Views

At least on my machine Windows 11 this is caused by Microsoft OneDrive. 

Specifically when Microsoft OneDrive is set up to sync the "Desktop" folder.  If I disable syncing of the desktop folder it works!

Hope this helps somebody else.

View solution in original post

15 Replies
sstrell
Honored Contributor III
2,098 Views

Can you create a new project with the New Project Wizard?

If it always happens with a certain project, try deleting the project db and incremental_db folders.

Tarta
Beginner
2,085 Views
Yes, i can create a new project but i can’t save it or open an already existing one because quartus crashes
It happen with every project
sstrell
Honored Contributor III
2,076 Views

What OS?

I'd download the whole installation again.  Maybe a bad download.

Tarta
Beginner
2,065 Views
Windows 11, but i have a friend with the same problem on windows 10.
I’ve already downloaded the whole installation again, uninstalled and installed several times but nothing
RichardTanSY_Intel
2,032 Views

I am not able to duplicate the crash issue from my side. Saving and opening project work fine for me.

OS: Window 10

Quartus: Lite Edition 21.1.0 Build 842


Could you share the screenshot of the crash and the internal error log file if any?


Best Regards,

Richard Tan


RichardTanSY_Intel
2,024 Views

We could set up a call and you can share me the issue that you are facing.

Hope to get your reply soon.

 

Btw, do you see the same issue with Linux OS? 

 

Best Regards,

Richard Tan

 

RichardTanSY_Intel
1,960 Views

We do not receive any response from you to the previous question/reply/answer that I have provided. This thread will be transitioned to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you.


Best Regards,

Richard Tan


p/s: If any answer from the community or Intel support are helpful, please feel free to give Kudos. 


ixg
Beginner
280 Views

Richard,

The solution offered in this thread doesn't work for me.  I can't really turn off Desktop synching in OneDrive because it's managed by my organization, not by me.  I tried pausing OneDrive as well as quitting out of it but the same problem persists (Quartus crashes when I open "Open File" dialog box.  I run Quartus 21.1 on Windows 11.

What should I do?

ixg
Beginner
259 Views

This problem persists in Quartus 22.1 also.

elad_UFX
Beginner
1,934 Views

I have the same issue. (Windows 11 as well)

Ill add that it crashes whenever any dialogue box opens that uses the browser/explorer to find a file.

This includes (but is not limited to) saving, inserting a license, adding a file to programmer, adding verilog files, trying to open a project,...

 

Anything that opens a file browser causes the suite to crash.

 

a screenshot of an example:

open programmer:

elad_UFX_0-1648722374677.png

click on add file:

elad_UFX_1-1648722494125.png

The browser prompt doesn't respond for about 2/3 seconds and then crashes the entire suite (programmer/quartus/...).

 

I could not find an internal error log but I added the WER report (in the .7z below because you dont allow uploads of .wer)

 

Regards

Elad

elad_UFX
Beginner
1,913 Views

It seems that intel doesn't plan on supporting windows 11 until quartus 22.3 (maybe...)

Seeing as we're on 21.1, it looks like there's about a year until then

 

Quartus programmer not working on Windows 11 - Intel Communities

ShaneC
Beginner
1,724 Views

At least on my machine Windows 11 this is caused by Microsoft OneDrive. 

Specifically when Microsoft OneDrive is set up to sync the "Desktop" folder.  If I disable syncing of the desktop folder it works!

Hope this helps somebody else.

JCinVA
Beginner
1,635 Views

Thank you, Shane, I can confirm that works. Windows 11. Remove Desktop from the OneDrive synch and the Open Project dialog will not crash.

GregMaynard
Beginner
1,474 Views

I confirmed this was my issue as well. For those not sure how to configure OneDrive for this:

1) From File Explorer, right click on OneDrive in the Navigation Pane (left side of window where My Computer is)

2) From context menu select OneDrive->Settings

GregMaynard_1-1660240168445.png

 

3) Click on the Backup tab and then Manage backup button

GregMaynard_2-1660240197836.png

4) Click the Stop backup link for Desktop and then click Stop Backup

GregMaynard_5-1660240304762.png

 

GregMaynard_4-1660240292373.png

5) Close the window, setting is now applied, Quartus should be good. This worked for me with version 21.1.

 

 

LV_ARG
Beginner
1,630 Views

Working. Taking out "Desktop" of syncing with OneDrive stops crashing Quartus.

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